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March 2024 by Kevin Williams
Great experience, helpful and friendly staff
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January 2024 by Andy R
Great job guys they fixed my car. Was few days after Christmas so thank you ??
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December 2023 by Thomas Gilbert
This place is great!! Jeffrey the Manager ("philly tough") who is the QB of the business is super. Skyler did a top notch job repairing our tire. Easy peasy, great service, good prices and only closed three (3) days of the year. We won't go anywhere else!! #quality And Hulu TV in the lobby just in case you need entertained!! #boom
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December 2023 by Brandon Plaufcan
The online appointment making feature is great, the staff is friendly and knowledgeable. Definitely would recommend.
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November 2023 by Matthew Murphy
Very responsive, professional and great. Definitely go here for all your automotive service.
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October 2023 by Joseph Rudolph
They can’t change tires without destroying you car. Find somewhere else to go. The joke of a mechanic they have tried pounding in my wheel stud when you need to use a ratchet and spin it in. I never went to votech and I know that. You’re doing yourself a disservice by going here I promise you will regret it. They tried to charge me 450$ for one wheel assembly I bought both for 165$. They mess up your car and then charge you for their mistakes. This place is a Stain in butler county
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September 2023 by Brittany Jones
I went in to have an exhaust system installed some time ago. I was quoted a high price but decided to do it anyway. Then, I was told by an employee that the parts had to be ordered. As I was about the leave, the manager rushed over and told me that they had the parts and could do it now. Against my best judgement, I said go ahead. The work was shoddy. The parts didn't fit right and people even commented on my muffler "hanging down." A few weeks after the work was done, I had to take the car to another shop to get a flex pipe installed. Today, the inspection garage told me that the exhaust would not pass inspection. So, I have to get it fixed tomorrow by a reputable shop. This is pathetic! I paid a fortune for a shoddy job.
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August 2023 by Promeder
Was told I only needed brakes for inspection yet when I brought it back. I now need two bulbs. This place looks for every opportunity to sell you something and doesn’t care if they inconvenience you.
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August 2023 by Nubaira Khan
My serpentine belt got shredded on the highway while I was coming up for a wedding. I was 300 miles from home and had to drive back the next day. The team here fixed up my car in less than an hour, in time for me to make it to the reception. I greatly appreciated their prompt work, transparency, and kindness during this stressful experience.
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August 2023 by Cursed Penguins
I don't usually post reviews but my experience with needs to be heard. So I went in for my inspection and was told that my rocker panels were rotten through and they couldn't lift my car because of it. So I checked it myself and the clips that hold the rocker panel covers weren't even touched nor replaced replaced indicating that they never took them off (btw these clips are one time use only and have to be replaced after taking them out). From what I saw my rocker panels are rusted of course its PA, however they were not rotten. To add some background to this I drive maybe 100 miles a year and I've been getting my car inspected at Monroe in Butler PA for the past 2 years now. Very suspicious don't yall think?UPDATE: Took my car to a new shop and they showed me that Monroe is full of it and showed me that my rocker panels are not rusted through....
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June 2023 by Matthew Young
These guys were so helpful and able to get me in last minute, on a weekend, the day before traveling out of state. Very easy to work with and took the time to not only show me but explain to me whata wrong, how it happened amd what they were going to do to fix it. Excellent service!
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June 2023 by Rebecca Kasarda
These guys are extremely time-efficient and super nice! I’ve been bringing my vehicles here for years and their service is wonderful.
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June 2023 by Brandi Garbinski
Absolutely wonderful experiences. Brought both of my cars in and was so happy with the service. Super friendly workers and excellent service.
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May 2023 by Nick Alotta
Excellent customer service. Jeff and his employees took great care of both my wife's car, and mine in excellent time. Not pushy at all, just very informative, personable, and good at their job
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January 2023 by Josh Kissel
Brought my car into this location and had wonderful help from Jeff and his crew. Hid team located the problems (that were hidden from me and were caused by a dealership maintenance team) and walked me through everything that needed fixed and replaced at an affordable price. I can't believe that I spent more money for worse service at an OEM Repair Shop. I'll definitely continue being a Monro Customer!!!
