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October 2023 by Jason Gavinski
Been a local contractor for 15 years. And have had an account for years the counter guy didn't put any effort into looking it up before he said I didn't have one and basically acted like he didn't want to help me at all I just think that a business would conduct themselves in a more professional manner
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April 2023 by Nevins Parkinson
I used to spends thousands a year at Johnstone. I'm still a certified Master Hearth Professional, but I can't buy B-vent here anymore. They probably sold the furnace that was installed so poorly for my new neighbor. The chimney won't survive a full winter. The seller should have put in a 90+. I know they didn't save what the B-vent will cost to replace the crumbling brick. I bought the B-vent somewhere else.
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June 2022 by Rt Htims
They don’t sell anything to the public
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August 2021 by Jeff Johns
Great place, good staff very knowledgeable, very well stocked i use them a lot
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February 2021 by jeffsinger100
Horrible customer service. Wait on hold for 30+ min and then they hang up on you. Call back and ask you to hold, won’t even listen to you.
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February 2021 by Matt
Horrible customer service. People behind the counter will tell you they can’t sell you anything without an account while no one wears a mask. Kind of a funny company double standard.
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January 2020 by Joe Franek
Terrible customer service!
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January 2019 by Erika Maltz
Horrible customer service.
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August 2017 by Gene Hill
This place is always helpful, has what you need, can get it or let's you know where to get what you need.
