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October 2023 by Ken Robinson
Do yourself a favor and go somewhere else....their ratings are low for a reason!..now I have to get all my prescriptions moved to a real pharmacy...
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September 2023 by Sheila Neely
Busy as usual when you use the drive through pharmacy but the lady was cordial and took care of us in a timely fashion.
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March 2023 by Niki Collins
They do not fill scripts same day unless you call and request for them to. So many times I have left the doc or ER and waited hours for it to be filled only to call and find out their plan was to fill it the next day. They have a couple pharmacists and multiple techs. How does it take so long? I switched to Walgreens and my script is filled usually within an hour of receiving it and they are quick with service. One time I showed up here for my script and they said give us 15 minutes. I waited 20 and went to the window and it still wasn’t ready. I was asked to wait another 15. It wound up taking an hour. How is this okay for service?
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February 2023 by Christine Davis
Yesterday I bought some groceries and when I came back home from grocery shopping: I found moldy Italian loaf bread. It had the date of 2/13/23 and yesterday was 2/21/23. We threw the bread away when we noticed the mold it. When I was there at the store my brother and aunt wanted to get hot dog chili sauce for my family. It was outdated and my aunt told the worker to it off the shelves since it had the same date as the loaf of bread I bought. Your store needs to take outdated food off the shelves so customers like me don't end up getting sick from outdated merchandise on stock.
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February 2023 by Jim L.
Worst pharmacy ever. When your friends tell you how incompetent they are, believe them. I wish I had. They will call or text saying your prescriptions are ready, but when you get there, it's another story. As for the rest of the store, if it's not on sale, expect to pay Whole Foods prices and if it is on sale, don't expect them to be adequately stocked or even carry the items.
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November 2022 by Sandra Pontius
I have never met such an obnoxious group of pharmacists, especially one named "Ryan." I went to Giant Eagle to get a shingles vaccine. Initially, things went well. I showed an employee my ChampVA medical card, which clearly states: "Open Access. No Referral Needed." I was asked to sit in the waiting area while the vaccine was prepared. Then, out of the blue, Ryan intervened and said my social security number -- which doubles as my Veterans' Administration beneficiary number -- was not correct. He said I needed to provide my deceased husband's social security number since he was the veteran. I said: "You don't know what you're talking about." At which point he had a tantrum. "M'am, I'm trying to help you. There's no reason to be rude. That's how Tricare works." I said, "I don't think you're trying to help me. I think you're trying to deny me medical care. This isn't Tricare. It's ChampVA, which is different. If you look at the card it says I'm the beneficiary and my social is the number." Well, Ryan really began to put on a show at that point. I believe he stomped his foot -- he definitely raised his voice. He grabbed my card and pretending he knew what he was talking about, read the back of it and said, "Oh no. This is just a Medicare card. This has nothing to do with prescriptions." Not only was he wrong, he acted like a jerk. I said some choice words and then left. Then I went through the drive-through and asked that my record be destroyed because I didn't think the pharmacy people were trustworthy. They refused. A rude Millenial smirked at me and said, "Your record has been deactivated. Have a nice day." This is a group of dummies who don't know bunk about insurance or customer service. Sexist, agist and probably racist.
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August 2022 by Katiee Mariee
Like this place ha yes I do
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July 2022 by Stacey Eberle
Took 3 tries to get my prescriptions that should have been ready at the same time
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April 2022 by D T.
Don't even think you are going to find things organized in any sense of logic. Stuff seems to be scattered pell mell through the store. Categories like drinks, snacks or dairy can be anywhere. They have plenty of room to keep drinks in the same aisle, but do they. Hell no, they are I. Almost every aisle. Frustrating shopping here due to lack of offerings and organization. To further take advantage the pharmacy seems to sign you up for auto renewals without asking.
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April 2022 by K P
Mixed emotions.I take care of my mom and spend a lot on prescriptions....so, I have found that using the Good RX app really helps financially.I drove up one day for pickup. When you use GoodRx, you have to tell them BEFORE you checkout that you may use that app. A good employee will compare your insurance with GoodRX (takes a few seconds more).This particular day a guy with dark hair and glasses got short with me. Told me I could drive around the building slowly.and by the time i got back he would have the price compared....OR I could park, shop, then checkout. I felt like I asked the Pope to be agnostic!Wow....how terrible.Since then I have not had a problem...infact most have been nice.I would call and make sure your pills are ready first tho.
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April 2022 by Joe Smith
Always usually issues here and keep coming back, finally moving pharmacys. People constantly never know what is going on here and now have to wait weeks to get my refills cause of their mistakes.
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March 2022 by Jennifer Ford
My initial experience there with "Mary" was delightful. It's been all downhill from there. The work culture there must be toxic because everyone is rude, dismissive, or abrasive. Transferring my scripts asap!
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January 2022 by Mary Q.
Very high prices. Produce looks like it was picked 4 weeks ago. I used the bathroom and there was dried feces all over the seat of the toilet. They have a bucket sitting there with cleaning supplies for the customer to clean the stalls themselves. Very unsanitary.
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December 2021 by Gayle Shoemaker
The pharmacy hours posted online are incorrect. It says Saturday u til 8 but they close at 6
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December 2021 by Angela Wagner
Employees are rude and unhelpful. After being yelled at and having the employee throw her hands up in the air, I will not be back!
