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October 2023 by Ali Sedwick
I was disappointed in my experience and the customer service of BHF. I had to bring up to the front desk person the different promotions going on and inquire about things, rather than them be offered to me. Additionally, I inquired about chiropractic care and massage therapy. The front desk staff said the office manager would call me to get more info on my insurance. I never got a call. The next time I went in I let them know I was never called. She apologized and said the office manager would call me the next day. I was never called. Furthermore, I used my FSA card but was emailed saying it had insufficient funds. I knew it did because I made two purchases with it that week. When I brought it up at my membership cancellation the office manager immediately became defensive saying she wasn’t accusing me, just that’s what comes back. She didn’t apologize or offer to check how the card was inputted. For $40 a month and a small business, I would expect better customer service and a bit nicer equipment.
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September 2023 by Steve
This is the first gym that I have ever gone to that I feel welcomed by everyone. The entire staff are very pleasant and always helpful, the gym members themselves are all very kind to each other as well. I purchased the personal training sessions and was set up with Julie. I can’t begin to explain on how much she has helped change my whole life. Through her teachings I have started a complete lifestyle change and with her help I’m already seeing results physically and mentally. I cannot stress enough on how great she is. This also a locally owned gym so it’s also great to know that I’m supporting a small business instead of a giant chain. I plan on being here for a long time and encourage others to check it out.
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February 2023 by Jared Bobak
Been going to BHF for almost a year and really enjoy the facility. As someone who is doing more powerlifting focused training, so my review is coming from that perspective. It's not a powerlifting specific gym but they accommodate such needs very adequately, having a couple racks, benches, various types of barbells, chains, bands, boards etc. There hasn't been a lot of things that I really need that they don't have in some form. The staff, trainers, and other members have never been anything but friendly and helpful. Definitely would reccomend it to almost anyone regardless of your training and fitness needs.
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December 2022 by Tyson Miller
The single month rate for active duty military members is $45. The website was very misleading.
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July 2022 by Chris N
Great gym, open 24/7. But still wish they had their old facility with more amenities.
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April 2022 by Julie Bobby
Love our bright new facility! Parking is a dream! Machines have been getting upgrades! The 24/7 availability is so nice!
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October 2021 by Shane
Be aware most google reviews are for the old location. New location is much smaller and cramped where as equipment from the bigger facility has been crammed into the new space. Large downgrade from the previous spot. It's a shame as it was a great gym. Hurts to say it but Planet Fitness gives you the best bang for the buck now in Butler.
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October 2021 by Daniel Raiburn
The staff is always very professional, and the gym is always clean. They have a culture where people of different fitness levels are welcome without a body shaming culture that some gyms have.
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May 2021 by Randy Anthony
Great place they got it all
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April 2021 by rlb32458
Love this old school gym!!
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February 2021 by Christopher Bell
As I like to say, "it's a GYM, gym". The real deal. Old school mentality toward doing work and reaping the benefits. Still, they accommodate all types of fitness backgrounds. Great atmosphere. I love going there's every visit. Not to mention, a world class Chiropractor on site to adjust you and help you maintain your quality of life and pursue your goals.
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February 2021 by S010W01F
Great place to get fit. Lots of equipment to choose from. Friendly and helpful staff. Lots of places to be.
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January 2021 by Stephanie Nicol
The staff is always friendly and professional! Additionally, I find the overall culture of the gym, both employees and members, to be welcoming and encouraging. Definitely recommend!
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January 2021 by Denny Hespenheide
A lot of the equipment has been around for years, but overall a good environment to work out with a decent variety of equipment.
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December 2020 by Donald Mainier
Awesome place. Good workout vibe! Dedication is the feeling I think off when I walked in.
