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February 2024 by cheyenne karch
I'm just speaking for myself, I experiences the worst customer service in a very long time from I believe her name is Bonnie, or maybe its carol i forget . Shes in one that messed her leg up. It seemed from the very first encounter i had with her she was agitated with me n rude. I only used the pharmacy 3 months and this last incident I called my scripts in on a Thurs the 25th about 730am. I went to pick them up Friday about 315 she said there not ready. I said it said they were processing at about 8am this morning. She said ya there not done! So I said okay so Monday the 29th, she said yes. That's 2days after my script was due might i add,that was for 4 prescriptions. I called true scripts asked for next cheaper pharmacy. She told me instead Like 3$ I'd be paying 10$. I said ya that's fine I'll pay for the customer service. Oh and let me add when I got my scripts it said fill date was the original date of the 25th.. Weird a pharmacist is going mess with someone and keep there script til there ready to give it to you. Just seems wrong in my eyes. Let me add I can not say anything bad about the male that works there.
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April 2022 by Mackenzie Clark
Do yourself a favor and go anywhere but here. I recommend UPMC personally. Worst service I’ve ever seen.
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January 2022 by Shannon Jaecke
Dr. Robert Fishman with BHS Neurology is one of the best neurologists out there. He is very helpful, friendly, caring, and educated. I highly recommend him.
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January 2022 by Jamie Bray
From pre-op to post-op,recovery to getting a room. The nursing staff went above and beyond to make sure I was taken care of. Everyone was super friendly and efficient and more.
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July 2020 by Heavenly Sky Bear
When living I. An area that only options close by r more then half hour I choose butler for my six month old daughter we had such great er staff friendly n helpful as could be all the way through urgent care thank you all so much for all u do I as an heath care worker also have so much respect for us all during this time!!!
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February 2020 by Jamie Bender
Exceptional people and a wonderful place to work!! I feel valued and I feel I have a voice with Butler Health System. I couldn't have asked for a better team of compassionate individuals who desire to serve their community. From the top of this organization, at the executive level, to the caring individuals at the bedside, my eyes are now wide open to what healthcare really means in this close community of healthcare leaders.
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February 2020 by Angie Whitling
I owe BHS an apology for the issue I had with making an appointment. Within a short time they contacted me, explained what the issue was and resolved it. I’m completely happy with them. It was a mistake about the scheduling. I’ve never had anybody call me to try to make things better. Thank you! 100% recommend.
