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February 2024 by John
Cameron helped me earlier today with a simple issue. He was as polite and friendly as he was knowledgeable and efficient. Would recommend him and subsequently this location to anyone.
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February 2024 by Nancy Schiebel
Justin was very kind. He's awesome!
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February 2024 by Debora Dawson
Bailey has been the absolute best salesperson we have ever encountered when purchasing new cell phones. She was so confident that she could help us, we took the leap from Verizon to AT&T. We are so glad we did!
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February 2024 by Perry Dawson
We ended a 40-year association with Verizon today. Bailey, our salesperson at ATT in Butler, PA, was fantastic, knowledgeable, and assured. We look forward to being a ATT customer.
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February 2024 by Braden Ryan
I got a Samsung watch and my wife an Apple watch and my s23 phone and just got a $377 phone bill!!!! I am livid right now! My bill has only doubled the past few months. I could not even make outgoing calls on my S23 all month and had to change the number. This is insane. I do not know if whoever on the phone order put each device on separate plans but I'm dumping AT&T if this isn't fixed. I have never had a phone bill this outrageously high!!!
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January 2024 by Abbi Smithmyer
I went to update my iPhone and Cam was a fantastic help. Amazing customer service from all of the employees at the Butler Commons store
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January 2024 by corra sobeski
employees are rude, rushy, and unhelpful.
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January 2024 by Lynda Basinger
I can’t say enough good about Devin at AT&T! He’s knowledgeable and friendly and so helpful!!
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January 2024 by paul spaun
We stopped in just to see if there were any deals and check some prices on plans and phones. We were thinking about switching to AT&T. As soon as we walked in the door, we were greeted by Bailey. She sat down with us and went over everything we were looking for and what all our options were. She was able to answer every question we had and made the switch over to AT&T seamless. Thank you Bailey and to all the sales team at this store. We had a great experience.
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November 2023 by Sandra Thaemert
My husband went into the shop for a online order. It was for a upgraded phone. Justin helped my husband with the order. Justin thank you so much for your help. My husband said it was the best customer service he had ever had. Justin went above and beyond. thank you so very much
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November 2023 by Angelique Mercado
Nice guys there. Patient, quick to the point. I believe the man I spoke to is named Cameron. Good service. Plan on heading back to get my tablet next week.
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October 2023 by James Wilson
Have gone in several times for different upgrades and they never ended up being what they say. In addition they add features we did not ask for or want every time.
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September 2023 by Grant Byers 2
Wanted to upgrade from an IPhone 12 to 15 Pro and Cam was very helpful during the entire process. He wrote the price differences for us and depending on the model what the cost difference would be. We came in a week later and lost the paper and he wrote us up a new one without a second thought about it. He helped us upgrade very quick and helped out alot! He was also able to answer any question we had.
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September 2023 by Kevin Johnson
Update on Sept. 29th A serious problem developed with my upgraded wireless account that left my new phone partially non-functional and no one seemed to know why, including many at the corporate level. Devon persisted for at least six hours over the course of yesterday and today until the problem was corrected. So 10/10 to Devon as well. Actually, make that a 20/10. This is a great store!Brent was absolutely fantastic. He was completely helpful, answered my questions and took the time to migrate data from my old phone to my new one. 10/10!
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September 2023 by Grant Harding
Previous experience with same attendant went very poor. As a matter of fact when I saw she would be my attendant this day, i started off by saying, 'I hope we can leave the past behind us'. So, this is an edit from a one-star review. Same attendant different attitude (testament to anyone having a bad day). Really pleasant experience with attendant and all options detailed. Attendant did have to work very hard to extract and import all data from old phone to new phone (which had limited scree visibility) - and did it with a smile. Kiddos to you and thank you.... maybe I was the difficult one last time?
