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November 2023 by Jim Mike
Generally good with at least one exception
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September 2023 by C Welt
Last minute stop 3mins before closing and Jeremy the supervisor came in clutch. What great last minute service. And a very knowledge gentleman! I'd give 6 or 7 stars if I could but I'm so very thankful he was understanding and worked after hours to make sure I could go on my way safe.
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August 2023 by Caci
Great place to work and even better place for parts and service! I hope I can find one out where I live ❤️
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August 2023 by Tone Bone
Great im a frequent there since i drive a hoptie on dubs
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August 2023 by Eliza Jayne
Ordered online and got a discount. Decided to pay a small fee to have parts delivered to my house from the store, being with the price of gas, Id come out ahead. In an hour, the parts were delivered.Ill continue to order this way. Fast AND convenient!
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May 2023 by Jacqueline “Jax” McDougall
The employees were extremely helpful and polite and they sounded like they knew what they were talking about
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May 2023 by Jeff Judd
Staff very helpful, but need more than 2 counter people in the future
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April 2023 by Jasmine Whitley
Bob H was so helpful and cheerful he made me smile and I'm grateful for his service
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February 2023 by Michael Ross
Knowledgeable people, they are very helpful. They will even help you with small projects right in the parking lot. Test and change batteries, run diagnostic tests to get DTC's, and many other things.
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January 2023 by Kathy Whitecotton
On Christmas day, subzero temps caused my old battery to finally give out. As it should be, no one was open on Christmas and that's groovy. What's even groovier, though, is that at 8am the day after Christmas, a very cheerful guy named Mark answered the phone at Advanced Auto Butler (Point Plaza) and helped me find the right battery for my car. 30 minutes later, I arrived at their store and Mark installed the new battery right away. An incredibly nice guy, who puts my faith back into the meaning of true customer service.
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November 2022 by JC BOWSER
I went into this store early in the morning to pick up parts for my jeep and I was greeted by one of the kindest people I have ever met. The workers name was Steven and I would like to say thank you to him for all the help and consideration he gave to me while I was there. This store is very lucky to have him.
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November 2022 by Rick H
Very helpful and friendly.
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September 2022 by James Bresnihan
Helpful, friendly and knowledgeable staff. Clean and well stocked store.
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June 2022 by Natalie Morin
Being a woman sometimes means you automatically get treated like an idiot at auto parts stores, but not this one! I went in looking for some bulbs for my 2005 Honda Crv and Bob Haffly helped me and guided me through finding what I needed with just a couple questions. He gave me some advice on dealing with some other issues with the car as well. It was nice to shop somewhere where the conversation was easy, I was treated with respect and didn't feel like they were just trying to make a sale. Bob's fantastic customer service really solidified my decision to make this my go to auto part store!
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April 2022 by April M.
Do not go to this Advance. Ever. Ever ever. The guy that works there by the name of Terry needs to find another job because customer service is not really his thing. He could not have been ruder to me or more impatient. I cannot believe how he just treated me. ... Condescending and unwilling to help and humiliated me in front of the other customers. Kenny stopped going there a long time ago apparently because they kept giving him the wrong parts. I hope they get their sh*t together at some point. it's because of people like Terry that women hate going into stores like this and it's a shame.
