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“Brandon at the UPS store in Audubon PA was phenomenal with customer service! He's very genuine. kind and an excellent customer service representative for your organization. he will be phenomenal and upper management!”
“This is the best UPS I have ever gone to in my life. Everyone who works there is so kind and easy to work with and are truly customer service professionals. Shout out to Key and Jay and Eric they are amazing!!”
“Excellent customer service! The staff at the Folsom store is friendly and very courteous! I’m not one to take the time to write reviews but the service was exceptional. I had the pleasure of working with Daniel at the Folsom store. I was returning a “ton” of Comcast equipment and Daniel took care of everything quickly and painlessly! I was in and out of the store in about 5 minutes..This was a fantastic experience! I can not thank Daniel and the staff enough..Ps. I just want to mention I am not being paid for my review nor do I have any relatives that work for the store. They provided great customer service and I felt it necessary to provide feedback since you don’t see this type of exceptional service much these days..Keep up the great work and thank you!”
“The employee had a good energy from the moment I walked in. Was having a stressful morning and his energy changed my day, and made me open to learning about other products.”
“Excellent customer service! I was greeted when I walked in, and thanked when my transaction was done. Very pleasant young lady who took care of me, and had a pleasant smile.”
“Crew here is awesome and super accommodating. Drove all over Delco to find somewhere to ship rims and tires and they went above and beyond to help pack and get the best rate. Just fantastic service and will continue to use them for all of my shipping needs”
“These guys were great. SUPER fast, super friendly, and super communicative - which is always important when you're trying to get precious cargo delivered! They also went above and beyond for me, not only accepting my particular requests for what I needed shipped, but then waiving some of the additional fees without even telling me. It wasn't until weeks later I realized they charged me less and it was a nice surprise compared to the usual bad surprises with shipping! 100% recommend them, and love how much they genuinely care about what they do. Thank you so much, guys!”
“Best UPS and staff ever! Been there more times than I can count. Very helpful, patient, knowledgeable and positive. Anyone who has written negative experience obviously its their attitude.”
“Aiden went above and beyond and helping me to return my Xfinity equipment. He was the only one at the store and there were also several other customers that he was able to help very efficiently. It's nice to see the customer service is still alive!”
“Tierney was the best service rep at UPS I ever had. She figured out a cost effective way to ship my product in a timely manner. I went in with a different idea. I followed her suggestion. She actually took the time to help! Rare these days! Thank you Tierney. Suzy L”
“This place was ideal for my storage needs for one year. Everyone working here has been super nice; for example, I forgot to turn off auto-pay at the very end of the lease and they saved the check for me, called me about it, and allowed me to pick up the non-cashed check at my convenience. The loading bay and parking spots were super convenient for the moves, too.”
“The attention to my needs, the care with which they packed my shipment, (a valuable rare musical instrument), and the wonderful feeling of satisfaction I had when all was done!”
“I have nothing but positive things to say about this UPS Store. It is convenient and organized, and the staff are knowledgeable and accommodating. It is the most efficient UPS Store I have ever used in any city and state I have ever lived in. The store manager, Shirley, works miracles daily to keep their lines down! I am in there often making returns (Amazon Prime member here), and I have never waited longer than five minutes when Shirley was there (and my line placement was at the front door once!).I will be moving soon; it made me realize I have taken my local UPS Store for granted. So, I am dropping by to sprinkle some love; I will miss you! Thank you for two years of speedy and helpful service!”
“The employees that work here are some of the nicest people I’ve ever met. They always go above and beyond to help with any questions I might have, and continuously try and make sure I’m getting the best deal they can offer!!!”
“Highly recommend this location. Ryan was extremely contributive and very personable. He kindly assisted me in resolving an issue regarding a damaged parcel - and even took the time to call and provide me with updates on the claim throughout the week. Earned my trust and will be back!”
“I'm a West Chester transplant to this PO. Stopped by at lunch on a Tuesday. The location is reasonably convenient to the highway. There was no line and the two women working the counter both seemed friendly. The one who helped me was friendly and helpful. I had to do a written form to put a hold on my mail due to the situation (super not thrilled about that) but overall my positive experience was the opposite recent reviews. Heard it might be 10 months til Airport Rd is reopened. :-(”
“The staff here are so friendly and helpful. I choose this location for the staff, the fast service and the location. Whenever I come into the store no matter who’s working they all are extremely positive, sweet and helpful. It’s hard to find great customer service these days but I get it whenever I’m being serviced at this store. Keep up the great work guys :)”
“This UPS Store on Spruce is wonderful! I pick up my deliveries here. The owner & workers have never been anything but helpful & kind + they are well organized! I have used other UPS access points & my packages have been lost or damaged. This Spruce St store is now my go to place for shipping & deliveries!”
“Went to this office to get my son's passport done and we had a good experience. George was personable and very helpful with the process. He knows what he is doing and kept the long line moving quickly.”
“Amanda rescued me as I was trying to do an Amazon return!! She was so willing to show me, a 79 yr old, how to navigate my phone to complete the return....and help others as they came and went !”
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“This is simply the BEST crew of people to get your important items from here to there! They explain everything and take immense care! Thank you Bryn Mawr UPS!
It’s always the BEST!”