9AM - 7PM
3100 Oakland Ave, Indiana“Starting with other negative reviews: this store and its workers alone cannot control the way UPS distribution centers, delivery drivers, and other UPS staff handle sensitive packages. I feel like it’s 2024 and we all just expect our stuff to get broken. I don’t agree this specific store should hold the blame for broken or missing packages - but rather UPS as a whole
This store is always well staffed, especially during holidays and other busy times. They are open at reasonable hours and any line in the store moves incredibly fast. Staff are patient and kind. Makes me dread returns a lot less having this store in town”
8:30AM - 5PM
47 S 7th St, Indiana“The machine at the front is never able to scan my QR codes for some reason, stating "invalid barcode", but when I go to the counter my experience has never been anything but positive.”
“We felt the need to share a very good experience we had at the store this morning. For a Christmas gift we wanted to get calenders made for relatives. We pre shopped Friday and the representative told us to come back with pictures on a flash drive and it would be quick and easy. So went back Saturday morning to find out with absenteeism the rep was not there. Gretchen had not done that task before but said she could figure it out. Not only did she, but she went above and beyond! Gretchen was kind, patience and professional. She was awesome to work with and really helped us out. A very good employee and should be acknowledged for the work she does.Thank you Gretchen.”