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August 2024 by orquidea mejia
Almost day 11 without my car.... It needs to be towed to NYC...please avoid this place at all cost if you need a fast tow.... Unbelievable they don't care about the customer
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August 2024 by mike smith
ABSOLUTELY 100% do NOT recommend this company! Claims they are a local and long distance tow company but then refused to tow my equipment home! Claimed they had an on site mobile welder then when I got back to the shop there was no on available! Not only the people but the whole operation seems very sketchy and suspicious from the beginning!!! Thank god I had the common sense to call another company! Also props to AAA for sending me a horrible company! Will definitely be filing a complaint with AAA and the better business bureau!!!! AVOID AT ALL COST!
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April 2024 by Its jake 101
DO NOT GO TO! Let me say this I think this is the first written review I have ever done in my life for a business if that’s what you want to call this place. If you are reading this, this is your sign not to go here. If your car is here, get it immediately. I wanted my car towed to New Jersey for minor brake issues by AAA and they had these guys come out. I thought it was going straight to NJ but I was mistaken when I found out the next day that it wasn’t in NJ and it was taken to their shop instead to store. Hey no problem I thought. They said it would get there before 12. I called the mechanic and asked if it was there yet, it wasn’t so I gave it some time and called the tow place and they said not till 12 - 12:30 because of some other tows that came up. I said no problem things happen. Around 3 I called and it still wasn’t there but this time when I tried to call the tow place they had blocked my number. AAA had to call them and they said it wouldn’t get there till 5. We had enough and my patience with them was gone. I grabbed my spare key and went there. Once I arrived I found my car and the same person who towed the car was at the desk but when he saw me he hid from me and some older gentleman just brushed me off when I asked for the other keys. I was eventually able to get them but when I tried to leave he tried to stop me. I didn’t owe him any money because of AAA. He said I could get in trouble and that the cops could get involved for what idk. Personally I wouldn’t have minded because what they were doing was crooked and I wouldn’t have had a problem explaining the situation to them. Unfortunately the lowest you can give on here is a 1 star review. It worries me what would have happened if I left my car there any longer. DO NOT GO TO! I’d rather drag it to my destination myself.
Btw you can request from AAA what towing company you want however state to state tows seem to be different. Ask AAA first who they are sending.
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March 2024 by Gino W.
This place does inspection work that is 100% not needed. Tore a strut out of my wife's 2020 car and replaced it. Sent the old strut home so it could be seen...
Nothing wrong with this strut... Pal.
I'll show that to whoever your going to answer to.
How could you have ever known it was bad with no road test?? This is true from my odometer. That's against the state rules. From here I call the state inspector and turn these rat scumbags in. You don't deserve a legal way to steal. Another in a long line of "it's a woman.. she knows nothing" predator mechanics that still pay the bills dishonestly.
Husband looks at the bill and the strut and decided that this ain't going down all that easy as a big bill.
Christ, I could choke somebody.
STRUT THAT MATT!!!!
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February 2024 by Chris VonderHeide
First time ever goin here. In an emergency I brought a flat tire that needed a valve stem. They were prompt to service my tire. Felt less then 10 minutes. Mind you they had plenty of cars on the lot and lifts looked loaded. Afterwards I told him I could only pay with card and he said "our card machine is down. Don't worry about it" I couldn't believe it. These guys really helped me and the service was great. I want back and gave a $20 because thank you.
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January 2024 by Shane Simons
Paid $1500 for a used engine they put it in. Then broke down 10 miles down the road. They tow it back tell me the engine is bad. Who ever sells him engines. Sells him bad engines apparently. He doesn't do No compression test or probably no other test on it before putting it in your vehicle. You don’t even get a dipstick no housing or nothing for it. I wonder why the engine blew. Because all the oil came out of the engine. These people are morons.
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December 2023 by Dee
Requested roadside assistance at 8 pm and was told they’d be here within an hour. 3 hours and 4 phone calls later and they never showed. Luckily a good samaritan pulled over and helped me instead
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December 2023 by David Getz
Great guys! Had my truck towed. Fast and very professional. Call them anytime.
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October 2023 by Yuriy Koghuch
Best place for repair mechanics are helpful + they tow cars if you brake
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July 2023 by Theresa Basile
I've known Matt and the guys for almost 20 years and have never been disappointed in the service I've received
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March 2023 by Ai Barber Guy
Had rear pads installed on my Saab, an inspection on my Acura and a good conversation with Dave.
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March 2023 by Daniel o'brien
DONT USE THIS SHOP. This man is not an adult. Hes a child who has no idea how to tell the truth. Has had my mother in laws car for 3 months. He literally scans his phone calls, she will call all day, soon as I call or ANYONE else this man answers, then lie about everything. Please do not listen to a word this man says. Reporting to BBB now. Hiring a lawyer for deception of services and causing financial hardship. This man should not have a business.
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January 2023 by Victor Sobrado
Awesome mechanics and very polite and helpful.
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December 2022 by Serena Sarch
Never worked with a more unprofessional mechanic. Constant delays, excuses, and lying with very little communication. Our car with at his shop for months with promises every week of it being done “tomorrow.” Eventually had to tow it to another shop that confirmed the car was never even worked on (and the new place got it done in 2 weeks). Avoid this place at all costs.
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November 2022 by ismael martinez
my car wouldnt start because of my starter..so after work i stop by matts towing with my motorcycle..he immediately told the tow driver go pick up car from my job up the road,he not only went & tow it right away thursday night but also stood open late til 6pm to get my car finish..because he gave me his word it would be finish by saturday..great people...super friendly crew def ☆☆☆☆☆thank you so much!..from ish the barber
