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January 2024 by Jason Fahringer
They were nice and helpful when trying to buy the car you want but once you leave the lot they don’t care. I’ve had my car for about a year and had nothing but problems. Had to put over $1000 into it already. Brought the car back to them every time when it had an issue. We had to leave the car there and we were informed it would be taken to their shop to be fixed. First time we brought back they me it would cost no more than $100 to fix and ended up charging me $300. They never informed us that when their shop comes to get the vehicles that they drive them to their shop in ALLENTOWN and drive them back. They put extra miles onto my car and brought it back with an empty tank when they received it with a full tank of gas. The last time we took it back to them my car was having the same issue it was previously that they apparently fixed. They told us it would be picked up and covered under warranty since they already replaced the part. It sat at their dealership for 3 weeks and the shop never picked it up. We had the shops phone number and the dealerships phone number. Every time we called the shop they gave us a story and told us it would be picked up this specific day and they never came. When we would call the dealership they were nothing but rude and disrespectful and told me it wasn’t their problem. They started dodging our calls. I ended up picking the car up and taking it some where else and had to pay another $450 for something that shop apparently fixed.
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January 2024 by Jamie Melusky
Wonderful customer service. There is no pressure and it is a relaxed atmosphere. They genuinely take interest in what you need/are interested in. We are so grateful. We will be coming to Brodheadsville Carmart for all of our future purchases!
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December 2023 by Janet Foley
In and out in no time at all!! I wasn't sure I was going to be able to drive a way today. I have bad credit and not much to put down but Tim came to my rescue. Fast professional at reasonable rates!!! THANKS TIM!!
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December 2023 by Cerina Kutzura
Car mart was very nice and willing to answer all of our questions! I absolutely love my new car!
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December 2023 by J Sullivan
Purchased vehicle prior to them moving to two locations and they like to roll odometers back would not buy a 10 speed from these people
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December 2023 by Half Squat
Worst experience of my life.I traded in a vehicle that had nothing wrong with it except for a light.In turn my loan was supposed to have been paid off. It has been a month now and the previous bank loan has called me three,four ,five times a day for their money.I was given a tracking number of the so called check by Tim.The number was wrong.I have called Car Mart with no help from them. We also had to wait a few weeks to get our car because their service person hadn't a clue about what was wrong with it.They finally fixed the air conditioner and changed some sensor.Still not sure if the problem is resolved. I am so fed up with this whole situation.Supposedly they sold my old car but I can't see how without a title.UPDATE 11/6 Car that was traded in is still not paid off by them.It is really damaging my credit report. This has been going on since the end of August. Taimur aka Tim Aziz is a crook.
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November 2023 by Adam Echevarria
Great place to buy a reliable car! Great team with excellent knowledge and reasonable. Going out there way to provide the best customer service in area. One of the best local dealers in our area.
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October 2023 by Richard Pasqua
This place was recommended to me by my niece who purchased a car from here and had a great experience and is very happy with her purchase. I stopped in to take a look with a car in mind, and they had the car that I was looking for in the color and in the trim I was looking for and I was ecstatic! The guys who work here are very nice and they know their stuff. Very patient and not pushy at all which was a plus! Taimur was great! He did everything to get me the best possible deal to make my payments be where I needed them to be. Everything went so smooth. I am very happy with my car and very happy with their service! I highly recommend this place to anybody looking for a car.
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October 2023 by Lisa Pringle
Car Mart called me because they had got my info online. They knew I was looking for a new car. Most of the time I go to the bigger dealerships, but not this time. I went to see what they had. I was surprised that they had just what I needed, the car was a 2020 Nissan Pathfinder with only 16,000 miles on it, a remote start and they was able to get me low monthly payment. The guys both took time to help me and they were quick and very friendly. Thank you Car Mart for giving me just what I needed. Keep up the good work. I will be recommending you to my friends and family. God Bless!!!!
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October 2023 by Candice Shipwash
Sold a car and it broke before we could even leave the lot with it. Very hard to get a hold of on the phone, no one picks up.
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September 2023 by Rommell Velez
Great price and sales rep was very fair and welcoming. Our purchasing experience was a breeze! HIGHLY RECOMMEND this dealership!
