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November 2023 by Jordana
I honestly wish I could’ve given them zero star, one star is actually too decent for that place. They have signs up saying “only serving existing clients, they are only taking appointments”. I acknowledged the signs and I proceeded inside with the intention of making an appointment. I entered everyone just stared continued on with their convos, the absolute worst customer service experience I’ve ever witnessed. I don’t understand how they even still have a successful business. I eventually just walked out because clearly they don’t need the business.
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August 2023 by Carol
Best Nail's is the BEST nail salon in the area! They are clean, friendly and just amazing! Paulette & Carl go out of their way to greet every customer, to make them feel comfortable & give everyone a good experience. I will never go any place else!
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July 2023 by Krisa Beaver
Horrible customer service!!! Do not recommend at all !! Called to inquire about walk ins being that I’m not from the area. Told me to come in but when I arrived they said my wait was about a hr long. Then they told me they only take cash on the weekends which was fine as well . Just didn’t get a good vibe at all
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June 2023 by Kelly D
Gave been going here for years. Always do a nice job and which ever design or color they get creative. Love!!!
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May 2023 by Rosemary Carlton
I have been going to this salon for many years with positive experiences. However, the last few appointments were not favorable. Appointments were scheduled but I still had a waiting period or the technician left me sitting there while helping someone else. Service certainly has changed. Today a scheduled appointment was the worst. Sitting waiting for 20 minutes I told them I could not wait any longer. Their response was OK. No apology was offered. Apparently customer service is definitely not a high priority.
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May 2023 by Queen Mystwalker
This place is amazing. It’s affordable, clean, the staff is so nice and friendly. My nails look fantastic every time I come here. I used to go to Laurel Nails, they kept disappointing me each time I went. I came here and felt so much better. It’s so nice here, and I’m not saying horrible but you can understand them much better and they speak good English. The owner Paulette is super sweet and nice. The only thing is with this place is that I wished they take card, they only take cash, but there is an atm for you to get money out if you didn’t bring cash. Besides that, I would recommend this place. It’s amazing. ??Services: Callus removal
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May 2023 by Jessica K
I stopped by on Wednesday and made an appointment for Friday for a pedicure. Very pleased, looks great. Everyone was very friendly and kind. Will return!!Service: Pedicure
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February 2023 by Bethany Knitter
Vary good quality but it did feel like I had to wait a vary long time from my nails to dry but over all it was excellent.
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January 2023 by Silas M.
I have been calling this place for weeks now to try to get an appointment but no one answers the phone so today I went in and I ask for a mani and a pedi and the owner said that I need it an appointment bc they don't take walk ins.. I said I have been calling but no one every answers the phone. The owner said when they r booked they don't pick up the phone. who does that? is that the way to run a business? how can ppl make appointments if they don't answer the phone? the owner was very rude, she actually didnt even care when I said that. I went to another place down the street and even though it wasn't such a nice beautiful place like this one, the ladies there were so nice and did a better job!
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December 2022 by Hyacinthe Ali
What can I say, love going to these to to get my nails done. They listen to what I want and try to do it. Very pleasing.
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October 2022 by salty yorkpeppermint
Best nail Care showed my grandmother who was in a bike accident and hadn't seen her nails done in about 4 weeks. They did everything they cleaned up her nails they took off to that didn't work they soaked them off they took 2 hours but her nails look perfect lovely and she absolutely loves them. The boy did her nails and he took his time and paid attention to her and made her feel important.
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July 2022 by Tracy McMurray
I started going here when I was in high school (2001-2005) and then I stopped getting my nails done for a period of time. Went to a salon in a different county in 2019-2020, but the way they took off the gel really messed up my nails. Decided to go back to Best Nail Care when places reopened after the height of COVID and let me say, I’m sorry I ever left! They do a wonderful job and have even squeezed me in on occasion when I needed to rearrange my appointment. I get the dip now which has helped my nails get stronger. I also broke a nail really bad (cut down super low) and Paulette helped me fix it and it grew back in a matter of weeks. I love how friendly the staff is and I also love that Paulette knows me by name without even looking at the sign in book. I would definitely recommend Best Nail Care! Excellent customer service, very clean, and very friendly.
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June 2022 by Breanna Gaffney
I went into this establishment and kindly asked if there was availability for two people for a simple gel mani. I was rudely told by the the staff who didn’t even even look at the book “no”. She didn’t even suggest an alternative name. Maybe the have “best nail care” but their customer service is certainly lacking. I will not not return and will take my business elsewhere.
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June 2022 by Nicole Cutilli
I understand this nail salon is busy, but do they not take phone calls anymore??? I've been trying to call for an appointment 3 days in a row and no one answers. Ever. Ridiculous.Services: Manicures
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May 2022 by Breanna G.
I went into this establishment and kindly asked if there was availability for two people for a simple gel mani. I was rudely told by the the staff who didn't even even look at the book "no". She didn't even suggest an alternative name. Maybe the have "best nail care" but their customer service is certainly lacking. I will not not return and will take my business elsewhere.
