-
March 2024 by chris bailey
The help i had was great he did my gfs phone and mine so great with setup and everthing and questions
-
February 2024 by Lameek Quiet
Very disrespectful staff would not recommend doing Business with assistant mngr Brenda or employee Sam talk to u like your a child
-
January 2024 by Melanie
I stood outside today from 10am - 10:45 am and not a single employee showed up to open. The door says open 10am-8pm and Google says the same thing. I planned my whole morning around stopping in there to pay my phone bill. Very unprofessional, they clearly do not care about their customers.
-
November 2023 by Bob Bob
No Stars. I went in this morning, a nice young man was helping me. I think his name was Ben. Well after an hr. He was unable to erase my old info so he would no accept my phone for the 350 trade in amount. I told him I just want my old phone back at this point if he couldn't complete the deal. He said I would have to pay a 55 dollar return fee. What! Are you kidding me? You cant do what we agreed too, so I want my money back. They wouldn't turn my phone back in. The so called manager, called the State Police because I wouldn't pay the return fee. What are the police going to do? the only law broken was bad business.The manager was also wearing a shirt with poor sexual comments written on it while service customers. Terrible. I am going to file a complaint with ATT as well, This guy needs to be terminated. .Follow up on poor experience form 10/21.I went to another store in the next town. The young ladies there fixed all my issues that the Brodheadsville store messed up and ripped me off.1. I was eligible for an upgrade to a I-Phone 15 Pro, not just a standard 15.2. It should have been a no cost upgrade. The Butthead at Brodheadsville charged me 350.00. Wrong again.3. The other store had no problem clearing my trade in phone. They gave me full credit, Another wrong corrected.4. The Butthead told me the insurance came with the phone and I would have to cancel it in 14 days if I didn't want it. This is where Brodheadsville charged me so the salesman can get his commission. This was an illegal act and I will be going to corporate with this complaint.DONT GO TO ATT BROADHEADSVILLE AND NOT EXPECT TO BE PAYING WAY TOO MUCH FOR THE EXACT SERVICE'S AND PRODUCTS THET YOU CAN GET 7 MILES AWAY.
-
October 2023 by Jorge Sosa
Paul Mora was very polite and helpful and was able to resolve my problems right away! Thank you!!! Everyone go see Paul!
-
July 2023 by Anthony Horton
Salesman was very professional considerate and polite. Newest job well made proper suggestions, and handled situation very professionally
-
July 2023 by Jill Kuc
Isaiah Spears is extremely friendly, knowledgeable and helpful. I highly recommend asking for him to help you with whatever your phone needs might be..
-
June 2023 by Traci Gearhart
Raj was great. Had to upgrade my phone and he got me set up with a Google Pixel 7pro. Wow what a camera on this one!! I stop in to get lessons when I need them. It's not same as what I had. But, it's so fast and user friendly. Thank you Raj You Rock my friend!!
-
May 2023 by Deana Burger
Wonderful customer service! The whole team worked together and made my experience quick and easy.
-
May 2023 by Nancy E
Depends who the salesperson is. Some are great others not so much. Be prepared to discuss the savings when they change your service plan! Accessories are expensive. You can get better prices for the same things.
-
May 2023 by Allison Szoke
Brian was very helpful with resolving a issue that has been ongoing before he started and after a few weeks the issue was resolved resulting in a wonderful experience with him personally and would recommend this store to anyone he went up and beyond to make sure the issue was resolved
-
April 2023 by Jaydon Thomas
The employee (Rafael Molina) was very helpful on setting me up with the new iPhone 14 pro he took the extra mile to make sure I was fully setup before I left the store
-
April 2023 by elaine tomasic
Brian was exceptionally helpful to my daughter & husband! They returned home excited with their new upgrades & a great promotion. Brian took his time, was personable & answered all their questions! They say, THANK YOU BRIAN!
-
March 2023 by Rita Rivera
My customer service with Isaiah at the Broadheadsville, PA At&t was great! Isaiah is a very amicable , helpful and personable young man. It's good to know that there's a knowledgeable person close by to take care of any technical problems I may have in the future! At&t is lucky to have him on their sales team!
-
March 2023 by stephanie Ertle
Rafmel is the absolute best. Poor guy was there all alone with 4-5 customers and was so polite and welcoming to each and every one of us. Seems to work well under pressure and is very pleasant to talk to. One of the most personable people I’ve ever had the pleasure of talking to while in an AT&T store.
