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February 2024 by C Nonya
I like this branch more than the others
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November 2023 by benny Montanez
Love this branch everyone is so friendly from the lady at the desk as soon as you come in to all the tellers they all do a wonderful job.
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November 2023 by Brian B
For the most part I am utterly dissatisfied with the Bristol Branch location. For starters the excessive wait time to see a teller when there are more than enough able bodies to assist, but rather LOOK busy than offer any assistance. Next, whoever is working the teller position is often left alone hustling between the drive-thru customers and those who are patiently waiting in line to be serviced with little to zero colleague support. Finally, and this has to be the biggest reason I am leaving PNC, I had an internal banking concern than needed the branch manager's attention. I called on Thursday 11/17/23 inquiring about the branch manger and if they were available. A co-worker informed me that Amanda K (branch manager) would not return until Friday 11/18/23. I left my pertinent information requesting a callback. I then called on Friday, 11/18 in the afternoon as Amanda K. had not returned my call, inquiring if she was in the building and whoever answered the phone said she was meeting with another customer. I asked to speak to Travis, whom I might add, goes above and beyond his job description to assist customers. Great job Travis! Travis informed me to come to the Bensalem branch on 11/19 and speak to the branch manager there to get assistance. Today, at 1:37pm, Amanda K. decides to call me and offers little to no help in my situation, then tries to push my concerns off on the Bensalem branch manager. How repugnant!!! Amanda K. showed no concern nor provided any realistic assistance, but did indeed try to end the call so she could move on.
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August 2023 by Michael Stocklin
Slowest drive thru attendants across the board. Seriously thinking about banking somewhere else due to wasted time.
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August 2023 by Juisebox
ATM takes your money and then says transaction failed. Wont give you your cash back. Go inside and the tell you wait up to 45 days for dispute. Any other business pulled this and the police would be knocking. Absolute worst service
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July 2023 by Jakki Young
It's convenient,close to where I work and it's never crowded when I go in.
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June 2023 by Daniel L
Worst banker ever. I was the only customer in an empty lobby n only needed my account balance. Fn' Indian teller took forever n didnt seem to know what he was doing. Continuously asking for more n more info despite me giving him my ATM card n drivers license.... Before he asked what i had for breakfast, i gave up n went to the ATM.... faster than that clown!
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June 2023 by Joe Mershon
They work hand in hand with the government to steal your money, had account opened in October by December corrupt government forced withdrawal by lein (into negative balance ~$16,000) but the account only had $800. How do they even think this is even remotely legitimate. Theives and tyrants NOT bankers.
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September 2022 by Monica Moore Stone
They always acommodate me every time I go in there.
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December 2021 by Libra Reece
Who is branch manager. I called today and was told busy but not given a name.
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September 2021 by Noemi G
ATM don't want money...
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May 2021 by Alison Korabik
The ATM's barely work half the time you need them to. The staff is friendly and helpful, but it would be better if we could actually use the ATMs when needed. This is an ongoing problem, and when you bring it up to the bank staff, they say "the ATM's are not our equipment, it's a separate company". Maybe something should be done about that!
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November 2020 by Joe Priole
Don't go to this Bank worst bank ever. I asked them for a checking and that's it instead they pushed a account with checking savings and to pay bills which I did not need. Most important when she asked for something with my address on it. I gave her my disability paper fold it up just so you could see the address so you couldn't see my personal information. This lady opens up the paper starts reading how much I'm getting tries to tell me when I started getting it from a date on the piece of paper that didn't even coincide with the date I actually started getting it besides that she shouldn't have been looking at my personal information I did not tell her to. She was asking how much I'm getting each month I don't know what that has to do with opening a checking account. Third and most of all when I deposited my big check I said when will be available they said tomorrow I said even if I want to take it out withdraw it they said yes when I went in the next day they said that I couldn't withdraw it all out that they would have to order the money. So they're nosy they try to open up accounts that you don't want I guess they make commission. And they lie to you... because if the money is available then I should be able to get it all out right. I'm even thinking now I could have went to a different PNC and they could have told me that. But no they were not helpful whatsoever if anything rude
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July 2020 by Bubba Guitar
Vyb. Plopping loop lolHi. But hh
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May 2020 by Veronica Roselli
I really like this bank!! I had some issues with a payment getting declined, had it approved and still had an issue, Kyle personally called the card center after I hung up to find out what was going, he called me back and we were able to fix it (all after I told him I would wait until the next day to try again!) he really went out of his way to help ?
