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August 2024 by Elizabeth
I have been a metro customer for a long time now and I always come to the location on Bristol Pike. Over the last few months, I have been coming in to pay my bill and the temperature conditions INSIDE the store is absolutely RIDICULOUS. Each time I went in there, it felt exactly how it feels outside and the weather has been in the 100s for months now. The heat inside the store has been so unbearable that I have to go outside and sit in my car with the air on while the manager helps me with my transactions. I felt so bad the other day, that I went and bought the store a case of cold water and a bag of ice because I felt so bad for them. HOW DO YOU EXPECT FOR YOUR WORKERS TO WORK IN THESE CONDITIONS WITH NO AIR CONDITIONER?! This should be illegal. And the so called “air” you have for them to use doesn’t do A THING. Those workers are still sweating and miserable because IT IS SO HOT. We have been under a heat advisory for months and as a customer, I shouldn’t have to be that uncomfortable when trying to get service , which makes it even worse for your EMPLOYEES who have to be there 8 hours a day.
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July 2024 by andrew ivaniv
I just wanted to buy a phone and put my card in, she started telling me that I needed a new account.
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July 2024 by shanika w
I definitely recommend this location. Shay was Awesome! She was professional, nice, and super helpful. The process of switching my line over took less than 10 minutes. I would also like to thank NANa a helpful employee.
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June 2024 by Khasan M
Great service thank you
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May 2024 by Kim Turner
My husband and I went here the other day to get him a new phone cuz he broke his, Shay was Amazing , So Professional and Extremely helpful. I wish all of your employees were like her. She was amazing. Thank you Shay
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February 2024 by Brittany Luv
Mona was very helpful. She helped me transfer my mom's 3 lines. I was disappointed knowing she's unable to help us anymore. Metro needs more employees like her to keep customers satisfied with our experience.?
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February 2024 by Rolando Valle
Excellent service ?
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February 2024 by William Alvarez
Pedro is the best
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February 2024 by Pedro Toriz
best customer service in the area
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February 2024 by Destiny Ruppert
Mona really helped me with getting my iphone 11 and i really needed her help today but i was told she was unavailable. She’s such a big help with my phone, and the only one who ever took their time for my needs.
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February 2024 by Wadys Mejia
Best Store in the area
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February 2024 by latasha holland
there was a nice female that use to work here and was going to assist me on transferring to this company once i found out Mona was no longer working there i didn't switch over. I am very disappointed.
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February 2024 by Amy Klj
Mona has helped me a lot, and I don't feel comfortable dealing with another metro employee because she spoke arabic. I'm very disappointed she's gone. I'm going to have my friends and family cancel there lines with metro.She was very helpful and professional and helped me lowered my bill and kept me an existing metro customer. Because of her I stayed with the company
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February 2024 by jonathan Hoff
Lady working there was vulgar and insulted me after lying to me about pricing, 0 stars, worst customer service i have ever had.
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December 2023 by Jim Padilla
They never pick up phone at location and u get run around about products. Don't waste ur money
