-
March 2024 by Chuck Chuck
Jacob took the time to get me on Verizon and explained everything I needed to start a plan
-
February 2024 by justin erickson
Pulled a fast one on my purchase . Free apple with purchase of new iphone and add a line to apple watch . Nope , just found out only $150 off my watch when I called into customer service . Nice little scam by the woman working there . Make sure you read thru your receipt when it’s printed . That’s my fault for being in a rush for a xmas present at the time and trusting this location .
-
February 2024 by AJ Liberatore
Jacob did great in getting me an account started
-
February 2024 by Venkat Kalyan
The Service was great. Very helpful staff. Alec Schmidt has a very compassionate approach to help and solve my problem. It was quick and efficient help. This is the best experience I ever had with Verizon. He made my day. Thank you so much Alec for your compassion and help.
-
February 2024 by Michele P
It is refreshing to know that even someone learning his/her new position has patience, IS KIND, personable and a joy to speak with. This was Alec 100% of the time for both recent interactions I had while in the Verizon store. If he was unsure, he asked his manager for clarification! I will definitely return for any of my mobile phone needs. Way to go Alec!!!!!
-
January 2024 by Andy Saad
The guy that works there is so mean and miserable, always has his air pods and doesn't care about the customers.He shouldn't be working with customers, the worst customer service.
-
January 2024 by Bob Harshall
Very pleasant and helpful person in the store.
-
December 2023 by Jay Powers
Jacob took the time to answer all of our questions and get us the right phone!
-
December 2023 by William Riordan
Jacob was fantastic to work with! Professional, courteous, & very knowledgeable!
-
December 2023 by Luke T
Very patient and helpful. Stress free
-
December 2023 by James Hopkins
Jacob was very helpful. Buying my new phone was effortless and with no stress. Thank you Jacob.
-
December 2023 by Ran Rich
Good location, dry sales guy
-
November 2023 by Linda Bassler
Emily very efficient, knowledgeable and friendly. Patient too!! A great addition any company.
-
October 2023 by Josh Brownlee
Stopped in to see if it would be valuable to switch to Verizon. Instead of someone going over a quoted price and talking phone trade in, the lady literally said ‘well…. It’s $45 per line and you want 4.’ And went ahead to punched that in on her phone to calculate that it was $180. Wow. Thanks. I’m sure that’s a nailed down price too. We all know nobody is gonna see that number change or be inaccurate. No activation fees or taxes mentioned so it’s obviously such a great deal…. Shame I’m dumb enough to not figure out 45x4=180. Top marks for turning me back out the door in under 60 seconds! The disinterest was overwhelming.Why anyone is surprised that brick and mortar stores are dwindling is beyond me. Especially when customer service is so ‘friendly’.FYI it’s in a different location in the plaza. Not along the larger building anymore. I’m sure they’ll get around to updating that with all the time they saved pushing customers back out the door.
-
October 2023 by Anna Marie Lozer
Many thanks for such a great, helpful representative ... Emily at your Verizon store. She is professional, knowledgeable, kind, understanding and covered every possible way she could help me. What a bonus for Verizon, guve that girl a raise or a promotion!!
