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February 2024 by joyce mclellan
Tyler was exceptional…he helped me with several matters…very patient
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February 2024 by Pittsburgh Tourist
** Drive to any other location** . I’ve been here several times to ship things. They always give me a hard time or make up some reason I can’t mail it, so I leave and go elsewhere with no hassle.
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January 2024 by Amber W.
Thank you to Tyler and the rest of the staff at the Bridgeville UPS Store, they offer great customer service and are always willing to go the extra mile!
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January 2024 by Osman Ismailov
Zarek was friendly and did his job professionally
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January 2024 by Abram Patz
Jessika was the best! Update 2024: Zarek and the crew working on Jan 8 are also the best!! 10 stars!!!!⭐️
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January 2024 by Mia K
Amy was really nice and efficient
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January 2024 by Sonya Settles
Amy was great in assisting me with mailing my package and was very friendly and helpful! Great customer service!!!
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December 2023 by Sheri Hischar
Easy as pie to return the package from Amazon that had my granddaughter’s boots. The boots were far too long. UPS made the return very easy.
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December 2023 by Triple Virgo on the Libra Cusp
On Monday, 11/20/2023, at 3:50pm, I went to UPS Store 1789 with a package to ship to New York looking for arrival that Wednesday. After they weighed, measured, and punched in all the necessary info, I was told the price would be $77. So, I drove ten minutes down the road to FedEx, where it cost $20.54. Additionally, the UPS weight was 0.3lbs more than what FedEx said it was. I rarely leave bad reviews, but if I can save someone some time and headache based on my experience, here it is. This could have been due to missing their Monday shipping window, but in the past (and granted, pre-pandemic and with other stores) they were always able to do overnight/next day by 5pm. Why this store's price for two-day was so high, I have no idea.
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November 2023 by Georgeann Talerico
My first time having both packaging and shipping done by UPS. Jim walked me through everything easily and he did all the work. He was patient and easy to understand. I felt secure and confident my shipment is in great ? hands. I would give him TEN stars if I could! Thanks Jim.
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October 2023 by G Talerico
My first time having both packaging and shipping done by UPS. Jim walked me through everything easily and he did all the work. He was patient and easy to understand. I felt secure and confident my shipment is in great ? hands. I would give him TEN stars if I could! Thanks Jim.
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September 2023 by Susan O'Malley
I’ve had Rachel wait on me a few times - she is always pleasant! I drive a bit further to Heidelberg store because they are all nice, but Rachel is the most pleasant!
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August 2023 by Anju Matreja
I had excellent experience at this store returning several Amazon items with the help of one of their employees named Brian. He is so polite and good at customer service. He made sure that all the returns were done meticulously and in timely manner even though it made him work little over the store closing time. Thanks Brian.
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August 2023 by Mark Urso
Brian was a great help to me when I returned three separate items. He helped me sort through the appropriate codes and took great care of my order. Great customer service!
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August 2023 by Rick Cicchini
Jim had my Amazon return processed faster than the time it took me to walk up to the counter. I don't think I spent 20 seconds in the store before I had my receipt and was walking back out the door. Always enjoy this location, they're fast and friendly
