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“I put the wrong address on something that was being shipped to me and this post office bent over backwards to communicate with me, find the package, and get it to me. Thank you, Emily!”
“They do terrific customer service at this post office I'm a stamp collector and I want my postcards and letters to be hand canceled and they've done that graciously I really appreciate that very much I'm headed over there today and I'm hoping that they have the new Standing Bear I need a sheet of the Standing Bear stamps”
“They are always super friendly and super helpful. Have gone to them for passport photos, certified mail, many stamps, they are always very reliable and friendly. I am so thankful for this location and the employees here!”
“This is a good post office for in-store service. Staff is knowledgable and friendly and the store has allot of services including passport service. Got my passport through this branch and it was hassle-free. If you gotta go to the Post Office this is the one to go to.”
“Josh at the post office was so helpful! I had no idea where to print out my label and he not only helped me find a place to print it but also reopened my bag and taped it back up for me when I forgot to put a label inside. 10/10 recommend!”
“I had no idea this post office was here. I was looking for a place to mail a package and somebody told me that it was here. It has all the normal services, friendly staff behind the counter, and it's very convenient for me.”
“I scheduled an appointment for my passport application here online and while I was looking forward to completing this final step so that I could receive my first passport, I was also admittedly a little anxious since I wasn’t quite sure what exactly to expect.
However, the two employees that assisted me were so nice, knowledgeable and personable that they completely put me at ease and I was in and out of their office in less than 15 minutes flat. I even found out only after I arrived that I forgot to bring just one document with me but they were able to quickly resolve the issue and helped me include it with my other correspondence before they sent my passport to the DOS so they went out of their way to ensure that it was done right.
They told me that the general timeframe would be around 6-8 weeks to receive my passport and then eventually my birth certificate back 1-2 weeks later from there as well, although they added that it probably wouldn’t take that long in either case and they turned out to be correct. I got my passport only about one month to the day that I made the appointment and then my birth certificate in the mail just a week or two later like I was told would probably happen!
I really wish I could remember either of their names because they both did a great job and made the whole experience so easy for me from start to finish. Would highly recommend scheduling a passport appointment here because they really know what they’re doing!”
“Maybe one of the best experiences I’ve ever had with USPS. The woman working the counter was a hoot, super friendly, I had a smile on my face the whole time. No line, in and out in record time. Perfection.”
“I'm having a mail forwarding issue. It's not yet resolved, but the lady working here is incredibly nice and helpful. I really appreciate the effort to get a resolution to my situation.”
“Wonderful experience, was with an older gentleman with glasses and a mustache, I wish I caught his name. He was very polite friendly and patient, I came here after going to west stueben post office and had horrible service there. I will be going to this place from now on because of how helpful he was”
“Mary Ann was extremely helpful on my last visit. She saved me a substantial amount on shipping with a different package vs. how I already packed my item when I arrived.”
“Rick in the passport office was freaking phenomenal. Called me earlier in the day to tell me exactly what paperwork was needed, what to make copies of, etc. In and out in 12 minutes. There's no better passport processing in Pittsburgh, I promise you people.”
“Always have a good experience there. I just moved here 6 months ago and never had a PO box before and it's been a learning curve for me. But that's also why it's a 4 stars for me. I think we should have mailboxes. It's a bit outdated to just have PO boxes. No one has time to check a PO everyday”
“Just went in to ship a package for the first time and the lady helping me was so nice and explained everything I needed to know. I was in and out it probably 4 minutes :)”
“Nestled in some of the coolest hills I have been fortunate enough to see and positioned around several indescribably awesome attractions this branch is quaint & convenient! The customer service was indisputably professional & was prepared & seemingly enthusiastic with accomplishing the tasks I needed to complete! I left satisfied & grateful for an exceptional experience!”
“I've been shipping items to clients for years and for the first time forgot to put the label on a package. I truly thought the item was a goner. Upper Saint Clair was able to get the package back to me the next day, as the packaging had an old shipping label addressed to me on it, but hidden. I think this is an example of going above and beyond, as they could have easily tossed the packaging aside. It honestly made my day to get that item back. Love my mail carriers and have never had an issue at the actual post office location.”
“In, and out easily. Not sure if i got a different clerk, but in contrast to the reviews, she was pleasant and helpful. Got my package, and out within 5 minutes. Maybe some of ya'll just don't have any manners 🤷ðŸ»â€â™‚︔
“Rob Roy and Juan are amazing ? I'm here almost every single day. They go beyond expectations to help me every single time! If you come in screaming and blaming them for your own mistakes expect to get back what you give. They are literally the two best people I've ever dealt with at USPS in 40+ years?❤️”
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“The postal workers at this office are so wonderfully kind! I ordered an artist-signed vinyl from overseas and the package was damaged in transit so the signed cover fell out. I was so sad and assumed someone stole it before it reached the US. Fast forward a week later, my husband is dropping off a package and the person working the counter noticed my name on the return label, which matched the name on the signed cover (that he happened to remember?!?), and asked if one of our packages had been missing something recently… because the staff had seen it after it fell out and saved it for OVER A WEEK, I assume not knowing if they’d ever find the owner but recognizing it was important!!! I was in total shock and so touched, it meant so much to me. These days the world is a tough place and service jobs are so hard to keep a positive outlook with. But clearly the staff here still care about our community. Bridgeville is lucky to have them ❤️”