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July 2024 by Stanley Butkus
Usually not crowded and your in and out. Avoid beginning and end of month.
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June 2024 by Jaydin-Analise Mayfield
Brooke Horton was a great help today! I am a newly registered banker with PNC and she was extremely helpful with aiding in any questions and advice I needed. Not to mention, she was incredibly friendly and kind! Thank you! :)
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June 2024 by Matt
By far the worst PNC branch that I have been to. If you can, I recommend going to the Bethel Park branch instead.
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February 2024 by Anthony
Absolutely horrendous branch. I have gone to the pnc branch in Carnegie probably 1000 times, and never had a problem even once. I receive my paychecks every 2 weeks every other Friday. I always go to the bank the same day to get my funds transferred from my business account to my personal account. Never had an issue until today. They tried to tell me that even though the money was in my account, they couldn’t transfer it until next Monday. What was funny is that the teller went ahead and physically did the deposit, then had to have her manager come over to check it. The money was already pulled into my personal account when the manager told her to reverse it. By then it was already 5 minutes to 5 and after being there for 30 minutes I had no time to get to Carnegie branch in time to find someone competent enough to give me my money. Will never be back. Never go to this branch, take the trip to Carnegie you will be much happier.
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February 2024 by Megan Doody
Slow and unhelpful
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November 2023 by SUSAN “Suzy”
PNC rarely open after 4pm. Closed after 1pm on Saturdays. So dissapointed after years. 3 branches closed in 15017 I just want some change. Rolls of quarters. Nope.
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October 2023 by Susan E. Czech
Great service, great care, great financial programs.✅
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September 2023 by Ryan Gartrell
Their ATM has been down for two days, but apparently they are not allowed to put a sign on it to notify customers. I used my app to access this ATM because I did not have my card or id on me. No big deal you would think I can just generate a new code and go to the other ATM. Turns out it will only create a code once every half hour. No big deal you would think. I will just go inside the branch and explain the issue and they will be able to give me the $75 I need. No because a Corporate Policy they could not give me the $75 I need even though I was able to show them my ID on my phone. Terrible customer service. Switching banks by the end of the week for both my personal and business accounts.
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September 2023 by Donald Denny
Zac takes good care of his clients
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January 2023 by Emily Anschuetz
Came in to get a cashier’s check at the teller stations. No complaints here. Joe and Zarina are great to work with. Very pleasant
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October 2022 by Clarence Miller
Tellers are slow. And won't take money to put in account said I was not primary so couldn't take money to put in and teller was rude about it. Personally I'd wouldn't recommend this bank to anyone ever.
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September 2022 by Mark Berton
Very happy to assist customers quickly and efficiently. Easy parking and convenient to road.
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July 2022 by Jayesh Sakariya
Hi I was calling about my loan application and I was waiting on phone fir 10 min and someone finally answered my call and she said is it Margaret, I said no and she literally hang up on me. So she won't ask me why you r calling and how can I help you? Nothing. I call again and then someone else answered and he asked for name, phone number and even social security number!!!!!!!.So do we need to give SSN to talk to someone at bank?????REALLY.WORST EXPERIENCE.
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July 2022 by Kenneth C D.
So after three days of trying to find out where the contents of my safety deposit box are, Margret at PNC Virginia Manor is getting them to me on Wednesday. I believe they are sending them VIA FedX to the branch office from their office on 1st Avenue. Imagine my valuables being delivered by FedX. So much for keeping my valuables safe. And PNC started charging preferred customers for their Safety deposit boxes.... I guess this is what happens when banks get too big, customer loyalty is gone. I wonder if they realize the government bailout was from the taxpayers.
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May 2022 by Dan L.
Always an awkward experience dealing with the employees here. I highly recommend the Downtown branch near Market Square.
