PNC Bank aims to help customers manage their finances with a variety of products, services, and digital solutions. Most reviews highlight positive experiences, noting helpful and friendly staff like Brooke Horton, who provided great assistance and advice. Customers also appreciated the pleasant interactions with tellers Joe and Zarina while obtaining cashier's checks. However, there was a concern about customer service at one visit, where a teller seemed annoyed and lacked friendliness. Overall, PNC Bank is recognized for its supportive atmosphere, though consistent customer service is emphasized as crucial for maintaining a positive experience.
Usually not crowded and your in and out. Avoid beginning and end of month.
June 2024
Brooke Horton was a great help today! I am a newly registered banker with PNC and she was extremely helpful with aiding in any questions and advice I needed. Not to mention, she was incredibly friendly and kind! Thank you! :)
October 2023
Great service, great care, great financial programs.✅
