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January 2024 by Raelin W
I just went in for a physical, I thought everything went fine and was quick enough. We paid. We were told we were paying the FULL amount, nothing less- so I was really surprised when I got home and a couple of weeks later had a bill for more on top of what our “whole total” was. ??
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January 2024 by Kyra Sherba
This is not about the care because I love Dr. Vega. However, my daughter and I were in a pretty violent head on collision due to another drivers negligence this past Saturday right across the street from MedExpress in Bridgeville by McDonalds. The accident happened around 12:30pm and went to MedExpress to be checked quickly because of our injuries. They turned us away because they said unless we had an appointment they were booked because of online appointments-that we could come back the next day. Or if we had head trauma they may be able to fit us in. Ummm....that is why we were there because we needed to be checked for trauma over our entire bodies as we are not doctors. Head on collision and turned away and they didn't even care-not good and not happy.
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December 2023 by Cristine Detwiler
I understand it’s Christmas Eve however you were open until 4pm. The parking lot was empty and my BF has a nasty toothache and just wanted an antibiotic so maybe he can get it pulled later. They would not take the time to see nor help him. (This was around 2:30) I thought that was the reason for these places!!!!!! I wouldn’t send anyone there for anything!!!!!!!
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December 2023 by Kris Owsinski
I wish you could be my PCP. i always get great care and service... way better than my current PCP. thank you so much... I love you all !!
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December 2023 by John Michael
When did MedExpress start to turn away walk-ins?? My son and I showed up at 7:30pm and were told they were booked for the evening and that we can return the next day or try another location. The sign literally says walk in, no appointment needed! The waiting room and parking lot was completely empty. I won’t support this establishment again.
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December 2023 by Austin David
Place is a joke. “Just walk in” yeah annd be told to comeback tommorow. If you cant handle the volume shut the place down and wuit lying to patients who need immediate care.
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November 2023 by Amanda
Not sure when Med Express started filling up their business hours with appointments, not accepting walk-in. Appointments are in fact necessary. They advertise “just walk in”, but that is not the case. I arrived as a walk in at 10 am and was told their schedule was full with appointments until 1:30 pm and to go online and schedule an appointment.
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September 2023 by Kasia Corwin
I took my daughter to MedExpress in Bridgeville last weekend. I made an appointment online and had a minimum wait once we got there. We were seen by Magda Jennings, NP, who was very professional, attentive, and helpful. Very pleasant experience from beginning to end.
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May 2023 by william
I went in and was at the front desk getting my info filled out and the women at the front said it would be a 45 minute wait. I asked her if I could leave and come back (just curious) and she responded very rudely and passive aggressively that I have to wait her just like everyone else. This is all fine with me as I do not care to wait. The way this lady said it was so rude and made me uncomfortable as if I was a bother to her. Easy to say it made the start of my visit feel uneasy. Another time i was here, I was feeling very ill. They tested me for covid, hand foot mouth, and throat chlamydia! Well I went to my regular care provider and I had the flu. They did not even think to test me for it. I have been disappointed by this place more times than ever. Just go to the Robinson location they are much better.
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May 2023 by Tedow 123
I had a very positive virtual visit with the Medexpress Urgent Care medical staff located on Washington Pike, near Pittsburgh, PA. I was in the 'Burgh and needed to see a dr the same day on Friday afternoon just before the Memorial Day weekend. Everyone whom I spoke with from the office*,n,nnmnn,;,mwas helpful. Brooke took all of my information and got me an appt for the same day. The girl who called to perform my triage was very patient and thorough.My appointment was with Magdalena Jennings. She surpassed all of my expectations. She gave me time to tell her what I needed and didn't rush me at all. Dr. Jennings knew exactly what she was doing and answered all of my questions and made sure I understood her treatment plan and what to expect. Very knowledgeable and practical; great all-around care.
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April 2023 by Kashaf Raja
Extremely long wait time (over 2 hours) for our child who has a high fever. There is no "Express" here. I am writing this while still waiting for us to be seen. Someone who was sick actually left because they could not wait any longer. Shame on this place! If you cannot keep up, close up shop!
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April 2023 by Jevank
Efficient and caring. Wait time was a bit longer than I would have liked, but there were people in front of me. The doctor spent time with me, making sure to diagnose me properly and explaining medication prescribed.
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April 2023 by Hk H.
I've been to this location four times in the last two years when my PCP wasn't available. Each time I visited, the doctors and staff were very accommodating. I was given the prescriptions that I needed at the time.
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February 2023 by Itoro Nnamdie Azinon
Staff in Bridgeville location is incompetent. I went there with complaints of back and knee pain. NP not very helpful. After I left, I looked at my discharge paper. My BP reading while there was 184/113! They did not mention ANYTHING to me about my blood pressure while I was there. What kind of urgent care is that!!
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December 2022 by Caitlyn Suter
By far the WORST medexpress I’ve been to. First, they turned my (black) boyfriend away when he went for abdominal pain saying “there’s nothing they could do for him.” He never made it out of the lobby, the front desk lady told him that, not an actual medical professional. Like they never took his name, insurance or anything. She saw him, asked what was wrong and turned him away.The funniest part is I (white female) just went back complaining of the same issues and was treated without a problem. He came into the back with me and everything. Then, the next day he started feeling sick. We went back so he could be seen and I went with him. He was taken back, however, the staff was VERY rude AGAIN! Saying that I can’t go back with him (even though I watched multiple people go back with their SO’s) they then told me that I can’t sit in the lobby and need to go wait in the car. I tried explaining that my boyfriend had the keys in the back, and I’d prefer to sit with him. However, the front desk ladies continued to brow beat me. They are by far the worst and the most rude.Also, when I was there last night for my own issues. It was very obvious the specialist I saw DID NOT read my chart AT ALL, as she didn’t know I’m pregnant or any of the reasons I was there. She then tried to give me a lot of meds that cannot be taken by pregnant women. Thank god I asked if I could have them! After that experience, im not taking anything until I talk to my OB.WORST MEDEXPRESS EVER!!! VERY RUDE, LAZY AND UNEDUCATED!
