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“I was having difficulty purchasing my EGO mower & string trimmer online using the Ace app so I just headed down to the nearest one that had the one I wanted in stock. The fellas tending the store were quick to ask if I needed any assistance upon walking in. I purchased an aluminum deck EGO mower & Line IQ string trimmer. The gentlemen were quick to gather products & help me load them up in my Crosstrek after paying. Bell Ace is closer but didnt have the aluminum deck mower in stock. Paul's Hardware/Garden Center was pretty straightforward considering I came knowing exactly what I wanted but I would not hesitate to return here if needed.”
“Everyone is very helpful here, expect helpful service. They also sells mulch and propane, cheap! And they have bins for the oddest screws you never thought you'd find.”
“I snuck in near the closing time of the store. I was welcomed quickly and shown where the items I was looking for could be found. I noticed the store manager jumping on a register while trying to get everyone through the checkout lines. All in all, a great experience and I will definitely go again for other hardware needs in the future.”
“I have purchased lawn equipment and a grill from them as well as mulch, soil, etc. There is no better customer service in the Lehigh Valley. Griffin and Harry are truly the best.”
“Excellent customer service!!! We have a very difficult neighbor that was causing trouble with our deliveries of propane and John and his drivers handled the situation and went out of their way to accommodate us. Thank you for helping us deal with a difficult situation and taking care of us. Highly recommend.”
“I just love this store. Awesome stuff that I need and don't! The staff is friendly and so helpful. I got any traps there today. I wish I could remember her name but there was a woman who helped me. She was amazing. Never had a bad experience here.”
“Good hardware store for garden anf farm supplies like small stone and mulch. Split rail fence is a good price. Also sells wood pellets and stores them for you, which is cool. The country boy brand is the best wood pellet brand I have tried, and they carry it. Nice people, too.”
“Great customer service, the employees are knowledgeable, helpful & friendly. They have a good selection of hardware product, usually have exactly what I need.”
“Conveniently located, knowledgeably helpful staff, they carry a little bit of everything you need for each season. If they do not have it in stock, they can order it online and have it shipped to the store or your home within a couple of days/same week. Gorgeous options for kitchen and bath design. Great landscaping options. Overall, would rather shop here than any big name box store any day!”
“Maybe they are readjusting the store, maybe the first employee that I asked was green, but the first guy sent me in the wrong direction. A second employee knew exactly where I needed to go. 4 out of 5 for confusion, otherwise a great experience!”
“I want to give a BIG shout out to Scott Meckley from HomeDepot in Allentown. He solved an issue we had with a lawnmower for us He was extremely helpful to my husband and myself. His service was exemplary. Thank you so very much and may God bless you for your kindness”
“I love this store and the prices match the quality! The plants are beautiful. The paint selection perfect colors and all. I also love to visit the household cleaning items. Zep, micro blue towels and trash bags 150 for less than $20 a must! I'm always in and out with a special greeting each time never fails. Might I had that I was looking for oops paint and was taken directly to it! I even looked lost cause it's huge and a young lady took notice and ask me if she could help me.”
“Today, the manager, a possible squonk or maybe another fearsome Critter, was very helpful in my purchase of a dehumidifier. I had spilled over an entire cauldron in prep for a hateful demise of a neighboring beastie and the device will be helpful in clearing the humidity in my cave.”
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“Best hometown hardware store tons items right in your backyard of your country home. Very easy to find and super staff. Prices are better than most corporate stores.”