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June 2024 by Tiffany Barber
Extremely rude, not friendly at all. 0/10.
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May 2024 by Lori Beth (Cheatle - Rairdan)
Chris has made my first car purchase and first repair service simple and stress-free. He patiently walked me through each process and is so helpful every time I have a question. I love my car and his staff is just as helpful, tolerant, and friendly. I will definitely keep going back and recommend going there. ;-)
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March 2024 by scoobs life
Links to Facebook that you never get answered at. When you call put on hold immediately. All I needed was to know prices on a few cars and wasted over an hour between waiting on responses on fb to phone calls.
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December 2023 by Travis Lyon (Trax)
There vehicles are over priced and there Mechanic shouldn't
(there mechanic is scammer)
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November 2023 by Wendy
Ive bought 4 vehicles from car factory and have loved every single one of them. Any issues were promptly taken care of. Chris is awesome and I wouldn't buy another vehicle anywhere else. Going to be looking for my 5th soon and I know where I will be going I HIGHLY recommend car factory!
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October 2023 by Doug R.
I purchased my vehicle from them in 2019. Got a great deal. There were repairs along the way but they always had me tight and right. Another inspection and I didn't need a thing. Best bang for the buck in a car I've ever had.
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August 2023 by Brent Niles
Good service Good staff
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August 2023 by Squeemis
Just got bad vibes there.
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June 2023 by Tim Asinger
Good selection, solid operator in Chris
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July 2022 by Margaret Pyle
Very helpful and kind service and went the extra way to perform my requests on my new vehicle. Thanks. ?
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May 2022 by Travis Snyder
Took my car to get inspected and it failed. After buying the parts I was told I needed, it was determined by another mechanic that Taylor, the mechanic that failed my car, has no idea what he's talking about. Taylor told me I need hundreds of dollars in parts when in fact I did not. I believe that he was trying to get extra unnecessary work from me. A former employee had told me that they do this to you if you're a woman or someone that doesn't know cars that well. I DO NOT reccomend Car Factory for anything. Take your car for a second opinion, I guarantee you won't need everything they say you do. As a matter of fact, don't take your vehicle there at all.
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August 2021 by Bobbie Jo Poorman
Great customer sales
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August 2021 by Rob Herbstritt
Good friendly people awsum service good dude
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October 2020 by John Shroyer
Didnt have the best credit screwed up some as a young buck and needed a vehicle to get me threw the winter chris put me in just what i needed. if your looking for a used car I highly recommend the car factory the vehicle i bought has Zero issues
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October 2020 by Adam Carlson
Had to pick 1 star , but my rating is 0, paid $900 to get a car drove it about a week and a day it quit running, I had insurance issues and Chris repoed the car, charging $250 repo fee , then when I had the money 2 get the car back, chris said he had 2 call Erie 2 see if I can have the car back, after I got insurance , then I contacted a attorney to get some of my paymen back, highly not reccomend
