Incompetent. I made a payment at the branch. They put it into a different account with the same name. They are to lazy to look up account number before posting transactions. Took 7 to 10 minutes to screw up the transaction, now 10 days later it still hasn’t been rectified. Unacceptable
August 2021
Great Customer Service at this branch.One call to this branch and Shannon the bank Manager was willing and ready to help. Shannon made an appointment for 9am the next day and took care of the wire and transaction. THANK YOU SHANNON!!.
February 2021
Went in today due to a hold on my account, Edison was the male manager who was working today and turned my headache into a sigh of relief. My deposit was put on hold for another week, Took him 3 phone calls to have my money back into my account immediately! You the man !
