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July 2024 by Jennifer O
My kid won a free blue tooth watch. No gimmicky stuff.
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February 2024 by Joe Tralies
Great experience changing from Comcast to Verizon
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February 2024 by Ben Smith
I visited the store to upgrade my phone and the girl there told me that they were about to close but she still helped me anyway, I had to go back the next day to finish but thank you Adrianna for being patient
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February 2024 by Stephanie Hayes
I will never go to this place again. I walked in and said I needed a phone and she said she couldn't help me because they close in 30 mins. She said it takes an hour and a half to do it. As she was talking on her phone. Very unprofessional. Wish I would of got her name cause I would be blasting it all in this rating!!! Verizon you need to look for better help!
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January 2024 by Tracey Aungst
We purchased phones years ago from Montana and had a wonderful experience! Just recently upgraded two more phones. The road for this upgrade was challenging, but Josh, the manager, stepped in and rectified the circumstances with style and grace! This is what customer service is all about! This is also what fosters loyalty! Thank you, Josh! Much appreciated ?
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January 2024 by Phil Haddad
A big help when paying my bill for my father
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December 2023 by Lisa Kauffman
Joshua has been assisting us with our phone, problems & upgrades for years! He is so patient, friendly & knowledgeable. He is a great manager & great with his employees who are also so helpful. I would recommend them to anyone.
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November 2023 by john
If I could give 0 stars I would. The manager josh is useless. Unless you're buying something hes useless and passes the dime on apple. Terrible customer service. He spoke to my wife and I like we were idiots or toddlers. Also beats around the bush flooding the conversation with irrelevant nonsense. He looked messy and disheveled and had a stain on his shirt from lunch earlier. He told me to get out of "his" store when I finally interrupted his nonsense rambling as he's trying to divert the situation with his runaround. I love it when people have a pathetic false sense of authority. That's who's representing Verizon? I purchased a phone and it was defective within 2 months, in which I was then sent a refurbished phone. I'm not paying for someone's used sloppy seconds phone I'm paying for a new phone...and josh as well as Josh's useless superior told me there's nothing that can be done and to go to apple. So now I have to go to apple for a replacement phone directly from the manufacturer because Verizon treats their customers like trash. Ill never return to this store due to incompetent staff, and Verizon will be losing me as a customer.
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November 2023 by Denise Millard
I love this store. The employees are so helpful.The hrs are great. I've called for help with my phone and also visited and I've always been very pleased with service.
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October 2023 by Karin Burker
My IPhone was stuck in SOS mode so I took it to this Verizon store. Michael was very helpful, correctly determining that it was a faulty SIM card. He went the extra mile for me contacting corporate to get it activated since I didn’t know my PIN #. Thank you so much for your patience with me, Michael! SO HAPPY I can call and text again ? I highly recommend this store!
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August 2023 by todd ferrence
Montana was on his game, helpful and friendly.
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August 2023 by Rosanne Turtle
Zaire was most helpful and very courteous!
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August 2023 by Jayme Malenius
Very helpful & quick to answer questions.
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July 2023 by Mikaela Holley
Everyone was so helpful and the service was great!!! Super quick and easy
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May 2023 by Rachel Walters
Montana solved my problem that I walked in with quickly and easily. Will definitely be back for future needs because of him! Excellent customer service.
