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July 2024 by Ryan Burke
The couriers at the Boyertown USPS have been slacking for quite some time now. From losing packages and saying they've been delivered or not bringing mail to my slot or to my door they really haven't been fulfilling their minimal requirements. Today I received my Diploma for my Master's degree on the envelope it clearly says "OFFICAL DOCUMENT- DO NOT BEND". My parcel was bent so that my degree that I have just earned now has crease down the length of it. I can order a new one but who's to say that it won't meet the same fate. When I addressed the courier they gave me a half hearted apology, however when dealing with other people's belongings or important documents show some care or pride in your work. I am very disappointed with branch of the USPS and what my neighbors have to say they are too. USPS works of the Boyertown Postal Service please do better.
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June 2024 by Cheryl Boughter
Did an overnight from PA to CA, didn't quite make it & the refund was easy to obtain and it did arrive safely.
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April 2024 by Tink Girl111
I frequent this post office for my business. Every single time they are polite, friendly and very knowledgeable. James, the clerk there, always gives me the best advice on how to ship my items. He always greets me and has a very positive attitude. It makes me so upset that every time without fail I hear at least 2 or 3 people getting bilegerant and angry at the workers for issues that they have no control over, the prices , their mail being lost, something about their postal delivery person. They do alot all day including passports and it isn't right that they get people getting mad at them. their job is to take the mail and packages, weigh it and put the postage on according to the computer. I have never had a bad experience here.
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March 2024 by Mitchell Wien
James who works at the front desk is extremely rude. He doesn’t say hi or bye. Then, he charges you much more than any other post office to send packages. Oley post office charges me half of what he did for the same package weight. Shocking. Very disappointed to say the least. They have a new girl now that is phenomenal and I hope she can bring this place back to life!
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December 2023 by Stephanie A
Every time I go in it's not busy but when i call they never pick up the phone. I keep getting mail that doesn't belong to me. My neighbors are constantly bringing over my misdelivered mail. Packages were admitted to have been mis-delivered and no one retrieved my packages or followed up with me. I never got certified mail notice and when I reported it to the post office the supervisor was suppose to get back to me but she never did. Non-stop issues for years but as of lately it has gotten so much worse.
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December 2023 by Kathy L. Lewiski
Very nice little Post Office. Ppl are always cheerful n help how ever they can. On the phone or in person.
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December 2023 by abbie shank
ANSWER THE PHONE. Its 9:45am...There is no reason I should be on my 8th try
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April 2023 by Donald Hower
One shouldn't judge a book by it's cover but rather the merit of it's content. This post office branch is very much alive and proudly serves the Boyertown citizens & visitors alike with distinction & pride!
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January 2023 by Donna Daniel
Why doesn't the Post Office have the outside lights on when it is dark outside ???No parking lot lights on either .Not safe at all
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November 2022 by Ann K.
At personal cost, I sent a certified, signature required package to a business in Boyertown. One month later I receive the signature card, and the postal delivery person DREW A LINE THROUGH SIGNATURE SPACE. I called the office and a manger (who was very helpful) was going to go and get a signature which I supposedly would be able to see online. I could not see the updated signature. I called again, a different "manager" told me she would look into it and call me back. Never did. Very important, personal documents were treated like garbage. Why charge a fee if you're not delivering the service paid for?
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October 2022 by Nicole Lott
I watched the mail person toss my package out the window of their van and drive off with it still laying next to my mailbox near the road
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September 2022 by Susan Kennedy
Heads up. The Boyertown Post Office closes at 4:15….the website incorrectly shows that they close at 4:30.
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September 2022 by Alex Boudlal
Professional 100% i just submitted my passport application and the guy(big guy) was really professional he checked the form any errors he took my photo in a professional way , he was so polite and pro, that’s the first time i review a USPS .
My appointment was at 12:00-12:15 i went inside at 11:50am i got out at 12:02
Thank you sir!
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September 2022 by Jesup Kulp
Boomers need to stop complaining lol I’ve gone here consistently for years and never had a problem.
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September 2022 by Ram 7
Everytime I go no problem but today i need send box and i forgot put the return paper on and don't want me use the tape . I go back home for tape but i go to different place now.
