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“I had a great experience in the att store today, Harry was amazing helping my husband and I set up our new phone, good customer service he was very patience and polite!”
“Erik was great! Very knowledgeable and helpful. He took his time to help me even though I can in towards closing. He really looked to find me the best deal and explain my options. Very happy with my new phone.”
“Had a fantastic experience in this store. The worker, Kristal, was very knowledgeable and friendly. Will recommend this store to all of my friends who have Verizon to deal specifically with Kristal.”
“I took my mom in to upgrade her plan; Lisa was very kind and easy to work with and she didn't try to have us sign-up for anything that wouldn't be a good fit. We were in and out within 30 minutes as well - couldn't ask for better service.”
“These guys went above and beyond! Even helped add a liquid screen protector to my phone after fixing it despite it being close to closing time and me being their last customer. It takes 10 minutes for the liquid screen protector to set and they waited and returned my phone to me better than new! 10/10 would recommend”
“I just want to say Matt is a lifesaver! Another gentleman was helping as well although I forgot to get his name. But everytime I have issues, Matt is usually there and has a wonderful sense of urgency. I always leave At&t happy, and that's really saying a lot because I hate phone stores. He even went out of his way to mail some stuff back for me last time because the other store I went to said they couldn't do it and I didn't have a printer at the time. He's also very upbeat and friendly with a funny wit. I genuinely appreciate you and thanks for working there.”
“I worked with Yanna and Isaac at the Gilbertsville location and received excellent customer service. Not only did they help me with what I needed to do but they went the extra mile. I had come here after being in Pottstown and the service was awful in Pottstown They were terriable DO NOT GO TO POTTSTOWN. A huge thank you to Yanna and Isaac they are amazing at their job and have great customer service skills. I will support this store with all my AT&T needs.”
“3 Services were added to my bill without transparency nor my approval. I visited the store again after having removed the services from my account online The visit was to confirm that indeed the services were removed and to discuss this deceptive business practice. The staff there at the time listened attentively, reviewed my account and assured me that this is not their normal business practice and that the additional services were removed from my account. Picked up my new phone today with no problems. Thanks Chandler and Evan”
“Fiorella was absolutely amazing! She provided us with quick service, high quality customer service, kindness, continued helping us until we were completely satisfied. The police came in during our visit due to an unsatisfied customer (he had to wait and wasn't happy even though she politely told him that he needed to wait his turn because all the associates were busy with other clients) when she finally did go over to help him he tried making her wait and she walked away to avoid conflict, he angrily left the store and called the police. She handled it with such professionalism and then continued to assist us as if nothing happened.”
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“I visited the store to upgrade my phone and the girl there told me that they were about to close but she still helped me anyway, I had to go back the next day to finish but thank you Adrianna for being patient”