“I purchased a Retrospec e-bike from Ace Hardware in Royersford and needed a part fir it a year later. The staff went above and beyond to help me find the part I needed. 5 stars.”
“I've been here since 2012. Ace is my go to store. They always have what I need from flowers, to faxes to every household product I might need. Added to this is their reasonable prices and quality service. The sales reps are wonderful!! I highly recommend them!!Thank you for your tlc service.Carmen KrymanYour Neighbor”
“Last week my mom called about purchasing some shop stools. McKayla pulled them and had them waiting for her when she got there. Amazing customer service! She was kind, friendly, and knowledgeable. Thank you McKayla.”
“Today’s experience at Ace Hardware was an excellent experience! I came in with my paint chip and describe the paint, namebrand and consistency and color that I wanted. I needed to go get a few things at the grocery store so I asked them if they could mix it while I was absent and they said no problem! When I returned 15 minutes later, my paint was all mixed and waiting on the countertop with a stick and A lid opener with my pink chip. Everyone was very pleasant and my check out was quick and painless. Although that is the way it is whenever I go into Ace Hardware in Pennsburg . Great staff, knowledgeable, staff, professional staff.”
“Excellent customer service!!! We have a very difficult neighbor that was causing trouble with our deliveries of propane and John and his drivers handled the situation and went out of their way to accommodate us. Thank you for helping us deal with a difficult situation and taking care of us. Highly recommend.”
“I had lost a bolt that helped keep one of my outside storage bins closed on my RV. Rich, the employee that helped me, was outstanding. He made sure I had what I needed to make sure it worked prior to my trip. I can’t say enough good about the employees that work there.”
“Honestly, I had a pretty poor experience here when a truck rental reservation was cancelled by the store last minute. Customer service desk was not particularly helpful. However, Sean (a manager of some sort) worked his hardest to find us a suitable resolution. He went above and beyond in calling other stores to get us a truck rental. Good service and commitment to your work deserves to be appreciated.”
6AM - 10PM
295 Armand Hammer Blvd, Pottstown“I want to leave a positive review for your store in regards to the outstanding service I received. Brian Raab- provided outstanding customer service and knowledge in regards to an issue I had with an appliance order. He was very compassionate and understanding. What an amazing asset to your company to have such an awesome employee. Good job Home Depot!! ❤️”
6AM - 10PM
295 Armand Hammer Blvd, Pottstown“Going to a DIY store is out of my comfort zone. I do have to say each time I go to my local store I get great assistance from both male and female associates. It gives me hope that one day I will know what I am doing around the yard. They will even put the really heavy items in the back of your vehicle. No complaints from me. I always learn so much when I go there. Gotta run and see if I remember how to hook up the bagger thingy to the mower.”
“Found what we were looking for but needed help getting product from the top shelf and could not find anyone available to help so we used the rolling steps ourselves. Not a problem because it was quicker than waiting around for staff to become available.”
6:00 AM - 10:00 PM
1136 Town Square Rd, Pottstown“Was only in here for a brief moment as I knew what I needed and was on a mission, however I had a good experience. The store was clean and organized. I didn't have any interactions with employees, but saw them interacting with other customers and it seemed to be going well. I used the self checkout and the process was painless.”
6:00 AM - 10:00 PM
1136 Town Square Rd, Pottstown“Was only in here for a brief moment as I knew what I needed and was on a mission, however I had a good experience. The store was clean and organized. I didn't have any interactions with employees, but saw them interacting with other customers and it seemed to be going well. I used the self checkout and the process was painless.”
“They had the part we needed for our outdoor wood furnace and also for our indoor furnace. We've shopped here for parts several different times and are thankful to be able to find the parts we need locally.”