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September 2023 by Krystal F
I was just asked to leave the store because I started to open the case so I could buy something inside. Apparently there is a note on the case next to it saying to ask for assistance. I didn’t see it as I was looking at a case with no note. This is after I was not greeted or anything. A large, messy, dark haired, dirty looking, unshaven man hurried over and told me not to touch!! I quickly apologized and said I didn’t know-maybe have a note or keep it locked? He was already annoyed and with an eye roll told me to look at the sign on the case next to it-but said sarcastically they would make a special note for me. I asked if I should leave and he said “yes-he isn’t dealing with this today.” I asked his name and he refused to give it to me-after refusing service. Big surprise! No longer supporting this business, I expect respect at a human level.EDIT: Per owner "I am deeply sorry about the miscommunication on our bright orange, high visibility sign. Once again. We apologise for the inconvenience." You mean the tiny hand-written orange star sign at the top of the case NEXT to the case I was touching? Remember the reason I was upset was how I was being treated disrespectfully. Thank you for proving my point. You might want to start treating people respectfully - as a business owner, especially your customers (before you lose any more business due to simple customer service). Have a great day.
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September 2023 by foxetalez 10
I go to this location and the location in Perkasie/Dublin. However, I feel like the Perkasie location has a way better Pre roll selection. I just got stuff from VIP last night. And the pre rolls are terrible. So this message is to the owner. I buy a lot of stuff from your stores both locations. If you could start stocking the stuff that you keep at Sheesh at this Blue Bell location. I'm telling you, you would sell a lot more. Please, please, please get better flower selection, thank you. I like this location and the other one because they have a reward system. A lot of them don't do that.
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June 2023 by Chalie
Best place to go for all your vaping/ smoking needs. The selection of products is huge and there's always more stuff coming in. BUT what really makes this place is their staff! They know their products and are super friendly to deal with. Their prices are worth a trip to check it out. You won't be disappointed.
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May 2023 by David Kim
Highly recommend this store! They have everything and each person working here is extremely helpful and knowledgeable. They take their time to explain any questions you have.
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March 2023 by Jd 22
Been a customer of theirs since 2018 and lemme tell you, never had a bad experience.If i don't know something, the staff will tell me, they help you in any way possible and make your experience both informative and successful every time, all are friendly people as well .The store has an immense selection of batteries and flavors. Go here for all vape needs.
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March 2023 by Joseph Zummo
I only shop here for my vapes n vape accessories. The employees are knowledgeable an very friendly. Love those guys/ an girl! Lol if u need help with a new mode they know there stuff have helped me on many occasions! Much love!!
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March 2023 by Jessica Byrne
Always a pleasant experience. The shop is clean with an extensive selection, the people who work here are always friendly and exceptionally helpful in making suggestions to fit my preferences, and prices are reasonable. I like the discount card as well. Even though I don’t live in the area anymore I still go out of my way to come here on my way to work. Best shop in the area, imo.
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March 2023 by Shikhir Arora
VIP Smoke & Vape is a wonderful vaping shop that caters to both seasoned users and beginners. Their extensive selection of products from boutique to major brands is impressive, and the location is great. The staff is highly knowledgeable, professional, and always takes the time to address any questions or concerns you may have. Their prices are also very fair, which is always a bonus. But what really sets VIP Smoke & Vape apart is their small team who treat their customers like family. It's not just about the products for them, it's about building a community and making everyone feel at home. Whether you're a vaping pro or just starting out, you'll feel welcomed and valued at VIP Smoke & Vape - and that is the most important thing.
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January 2023 by Lennon Dresnin
VIP is now my sole proprietor of vapes and vaping products they have a huge selection from disposables to glass to box Mod and tank accessories. The associates are always very knowledgeable and the customer service is honestly the best in my near 15 year experience of vaping I can honestly say VIP and the staff that work at the blue bell location is one of the best vape shops I’ve ever been too. The customer service is really outstanding at this place even going in for a couple of wraps they’ll go out of their way to make sure you get fresh ones, how many places can You name that go out of there way with service like that??! 5 stars every time.
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December 2022 by Bruce L
First off, this place is amazing! They have anything and everything you could want. From disposables, to juice, coils, everything!If you want some advice from an honest and knowledgeable guy, ask for Davis. He is top notch! He’ll give you his opinion on flavors if you’re unsure, devices, etc. All in all I love this shop, they’re amazing, always friendly and very welcoming as soon as a customer walks in door! Great job V.I.P team!
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December 2022 by Paul Kitchen
They offer quality products. They look out and educate their customers on what to look for when purchasing ElfBars. Thank you.
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December 2022 by Korey M
Hands down best vape shop. Best product at best prices and friendliest staff. My home vape store. Swing by you won't regret it. However heads up you can't say the word weed in there or you will be removed. Don't say I didn't warn your stubborn self.
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October 2022 by Paris Etchemendy
Excellent and quick service. The young woman greeted everyone with a smile and helped me pick out a great gift for my husband. She had great suggestions and information for me (I had no idea what I was looking for) and the other staff there was super friendly and helpful as well. I will definitely be a returning customer and now so will my husband. Thank you so much VIP and staff! :)
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October 2022 by Domanik Keller
Great place better people very knowledgeable and and helpful some people have a problem with some of the rules but they’re there for the shop owners protection if you cant not say weed ot anything to get you kicked out there are plenty of vape shops to choose from
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October 2022 by Lex Jacqueline
My favorite Vape shop in the area! The people there always know exactly how to help me, some of the nicest people out there. Vip will definitely have you walking out with a smile:)
