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December 2023 by Dawn N.
Very recently became aware of an issue between a cashier and a customer where the cashier was aggressively rude, disrespectful and made derogatory comments to the customer using entirely inappropriate verbage. Management was brought in and pretty much did NOTHING about the cashier's behavior. I do hope that cashier has been terminated. I will NEVER shop in Kohls again based on the lack of management's immediate response. Talk about reverse racism, if it was the other way around, I guarantee a bigger consequence would have been given and the cashier would have been removed. I gave it a 1 star so I can get this posted, but really deserves none...
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July 2023 by Jennifer S
The store was well stocked and had a lot of what I was looking for but staff was very rude.
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June 2023 by Emilio Giles
The staff is rude and not helpfulPoorly stocked. I prefer to drive 12 miles to get a much better service. First and last time I visit that Sephora
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July 2021 by Amanda H.
Granted it has been about two years, maybe more since I have been in Kohl's, but wow......I absolutely could not believe the lack of selection in clothing. I needed something for a funeral. The majority of their floor space is now taken up with yoga, athletic, and leisure wear. There was almost nothing as far as office attire is concerned. They used to be my go to for button down shirts for meetings. Nada. Their dresses? What dresses? Everything they had was basically a super long t-shirt. They used to have racks upon racks of clothing.....I'd say they have half of what they used to, maybe even less. It was mind boggling. Thank god I found a black dress in clearance that will have to suffice because I didn't feel like going anywhere else. But I definitely won't be going back.
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November 2020 by Dave M.
Ordered one item online for curbside pickup. Received a text message the order was ready. Parked car about ten minutes after receiving text message and waited almost 30 minutes as one employee was running in and out filling orders. Finally went into the store to pickup order myself - had to wait while the guy filling orders had to show another employee how to get with the process. If I had not gone I I would have waited even longer. The customer service is really poor and the person did not even thank me for coming in and taking care of my order. If this process is going to work for the holidays then more people need to be added to deliver the orders to cars. I will think twice before doing curbside again.
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November 2019 by James W.
I have stopped in this Kohl's in Center Square Plaza quite a few times in the past whether it's shopping with my grandmother or a quick visit on the way home when I'm passing by. As with other Kohl's, it has some decent products and sales if you stop by on a good day and I do enjoy seeing what they have. I'm not here too often but it is a decent Kohl's to stop in every once in a while.
