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August 2024 by Jordan Carter
Have come to the shop to support for a few of my vehicles, thought they were good people and cared about their service... brought my car down to get an alignment, figures it would cost extra due to it being custom which was completely good. But at this point chris said he would need to take the car on and off the lift to make adjustments and it would take a bit longer and I said that's good with me. He's done, takes the car around the block and then says I'm good to go. The cars backed in so I only see the drivers side. I get in and pull off and notice the steering wheel is cockeyed and I'm a little annoyed, but willing to deal with it. Park the car and then later take my other vehicle to the store. As I'm pulling back in from the main road I can see this gap from my fender and bumper, come to find out that they got my bumper hooked on to the machine, bent and broke a bracket damaging my car. So I was told to come back on Monday when chris was there. He admitted to the car getting damaged while in his possession and then tried to fix it himself and cut his hand and had blood on my car when he called me in to look at it. Brent said they would take care of the damages and call up the street to Phillips autobody and told him I would be coming for an estimate since they damaged my car. Dropped it off at Phillips as directed and then picked it up the next day when he was done. The parts(2 brackets) and labor came to $1300. I went straight to tower tire to bring them the estimate. As I'm handing it to him I said I'm surprised how much your friend is charging for labor. Brent looks at it and says we will not pay this amount, we aren't paying to replace your front end of your car...meanwhile the estimate says 2 brackets and labor, not replacing the front end at all! wrote down my name and number on the sheet that already had my information on it and said he would be calling me to discuss options. Well it's been 4 weeks and no call! I guess this will be handled in court since they can't handle this in a professional manner. I really expected better from them. It's just negligence from the beginning, if my car looked too low or anything that wouldn't work with their equipment, all they had to say is we don't have the ability to work on your car. But instead caused damage.
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August 2024 by Trevor Mauk
Friend and quick! Couldn't ask for better service. I will definitely go back.
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August 2024 by Tasia Thornhill
Affordable prices & Quick services. Would highly recommend.
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August 2024 by Rebecca Williams
I recently had a flat tire due to a screw, and this shop provided an outstanding experience. They were incredibly quick, getting me back on the road in no time. The staff was not only efficient but also very personable, making the whole situation much less stressful. Their professionalism and friendly demeanor turned a potential headache into a positive experience. Highly recommend this place for any tire issues—you won't be disappointed!
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August 2024 by Mary Humphrey
Incredible customer service - very pleasant people. Plus, good prices and quick turn around times. I will definitely be coming here from now on.
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August 2024 by Muslim yuldashov
Good prices, service on time,staff friendly
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July 2024 by Kate Rosewell
My dad and brother suggested this place! I would highly recommend! I saved nearly $300 from what a competitor quoted me! The shop called me prior to putting on tires and suggested a different tire for a better ride at no additional cost. My old Jeep has never rode smoother. Thanks for your great prices, quality tires and exceptional service! I will be back for sure!
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July 2024 by Sean Doyle
I've been going here for about 5 years now. Never had a bad experience.
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June 2024 by Shawn Hughes
Great service, very helpful and friendly staff, highly recommended
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June 2024 by Ryan Eckart
Tower tire has been a great experience both times I have had my car serviced for tire issues. Their staff, service, and attention to detail was greatly appreciated and would highly recommend.
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June 2024 by tom gray
TT is my go to tire shop. They always seem to have stock. They have reasonable no non sense pricing and fast courteous service and AC in waiting room
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June 2024 by cody matthews
Great prices always helpful
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June 2024 by David Swendsen
Fix nail in tire
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June 2024 by Ryan Kuhn
Great service. Fast turn around time.
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May 2024 by lara adejumobi
Tower Tire got my car in and out without an appointment, my car is as good as new
