-
March 2024 by Eric P
This place is horrible, employees all have attitudes, understaffed. Wait time is ridiculous. They NEVER pick -up the phone for a simple question! Avoid at all costs!
-
February 2024 by yohe López
Went there for my Passport. DONNA was the ONLY one who really helped me with the process, (smooth and efficient) and she is so kind.
-
February 2024 by Mack L
Went here for passport photos and she did a great job taking those who had appointments and while also communicating with those that didn't that they would have to wait, but will get taken cared of.
-
February 2024 by J Cas
Quick stop to drop off a package this is a nice post office and I was in and out in 2 min
-
February 2024 by Christyne Olivo
Horrible customer service. They keep losing my packages. And the lady in the front doesn’t even try to see if it’s in the building. She told me to write my number on a piece of paper. And said “I can help whoever is next”. Very rude.
-
January 2024 by Cynthia Bermudez
I travel from the city of Easton to this post office on Wood St Bethlehem because of the SUPERB CUSTOMER SERVICE I always get!!!! Been going here for years!!!!! Great work Ladies!!!!
-
January 2024 by Shane O'Connor
Top tier post office! I ship plenty of packages out of this location alone with daily visits. Everyone I’ve worked with has been extremely helpful.
-
December 2023 by Matthew Napoli
ERNEST was super nice and efficiently handled a line out the door with 20 minutes before closing. He didn’t let loud and irritating customers bothered him and offered great service. Thanks Ern
-
December 2023 by Dr.George D. Petito
Horrible post office ; less than one star.........no one answers phones, poorly run , deliveries botched....just another government run business that gets away with everything and anything. The postmaster needs to react or be let go . The next step all that receive poor service need to do is go to the Postmaster General ; if necessary to the local congressman. All seem to be setting very low standards for the people they serve.
-
June 2023 by Becky Lesser
I spent well over an hour attempting to speak with someone regarding lost or stolen mail/ card . The on-line info wasn’t helpful for this particular issue. So disappointing.
-
May 2023 by Morgan Collins
some staff are extremely rude. after i had asked how much priority mail shipping would cost (instead of just going up with my package and being like “here ship it”), she then told me to put my already packaged item in new mailer. as i was writing out the label, i could overhear the lady talking about me to the next customer in line. it made me feel extremely uncomfortable. thankfully, a different lady came to the other window and took care of me and was extremely nice. but when that lady asked the first lady for my stamps, i got a dirty look.so to GIRL 1: if you don’t wanna work there, you don’t have to. i didn’t force you to get a job at a post office. you’re truly a miserable person and i hope you find something that brings you peace. honestly.
-
May 2023 by Johnny Love
Clean, Big Hub and distribution center for Bethlehem area. GOOD SERVICE.
-
April 2023 by Brigid Tray
We went in a disorganized, confused mess to get our passports. Tracey was so helpful getting my husband and I sorted out. She was professional, compassionate, and efficient. Thank you!!
-
April 2023 by Bob Reichard
Who's the genius that thought taping fake flowers to the end of the pens and sticking them in a flower pot was a good idea? And on top of that when I had to ask where the pens were the person behind the desk was condescending and spoke so fast with a heavy accent I could not understand a word she was saying.
-
February 2023 by Donald Hower
They have a surplus of information regarding: mail, delivering packages, passport information, and stamps (there's probably more). They also offer friendly customer service and plenty of smiles! ?
