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March 2021 by Donna C
By far the WORST customer service I have EVER experienced (and I've experienced some real doozies) on hold anywhere from 5 to 20 minutes and then told to leave a message. Then you don't hear back until they call to tell you your bill (which you were trying to discuss because of charges for medications never received) is past due. So u try to discuss the bill - they transfer you "to a person who can discuss the charges" and yep - you got it - you have to leave a message - then you don't get a call until they call back about the bill!! Also, they charged full price for diabetic testing supplies that should have gone through regular insurance! Annoying and really frustrating. We changed pharmacies!! Ridiculous that almost 5 months later I'm still trying to resolve the billing issue! Buyer beware!!
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February 2021 by Tiffany Stafford
Very helpful
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December 2018 by Sandy Mitchell-Bayona
Within 7 days of my start of employment I was called into the manger office to discuss complaints other co-workers had about my work performance. The complaints we're regarding details of the job I would have absolutely no way of knowing with only one week experience in the position. I explained this to the manager who then backed off and told me the meeting was meant to inform me not to scold me, that's not how it felt. Needless to say I was offered another position with a different company and I left as soon as I could. Also the procedure for filling prescriptions was worrying and did not have the fail safes I was used to in similar positions. I would pass on this job.
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February 2018 by brooke norton
Never work for them. Everyone is out to get you no matter what you do. Horrible customer service. They cant even do their jobs right. I got yelled at for several things. If i was trained properly it would have been better. Close knit group of women who do not like men or new people.
