Metro by T-Mobile at 1818 Stefko Blvd offers great prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. Customers appreciate the friendly and helpful staff, especially one associate who provides exceptional service, fixing phones quickly and assisting with issues. The store is clean and welcoming, making visits pleasant. While some staff members need improvement in customer service, the standout team member consistently offers excellent support, problem-solving, and quick service, often going above and beyond. Overall, many customers have positive experiences and highly recommend this location for their phone and internet needs.
Marisela is an exceptional worker who really tries to make you wanna stay with metro as your provider of phone and internet services!!!! Some of the other people who work there...ummmm ? ? ? ? ?!!! They need a class for customer service and how to problem solve!!! Because how they act...DEFINITELY AIN'T IT!!!
March 2025
Now the service is a little better, before there were some unbearable women with zero manners.
September 2023
We got amazing service to get the new Iphone 15 Pro on my plan. They went above and beyond during the last hour the store was open. Metro has the best value for cell service imo.
