Lowe's for all of your home improvement needs. Stop by the local Bethlehem, PA Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. The store provides excellent customer service and support that is very efficient and friendly. Many staff are helpful, welcoming, and kind, with some employees praised for being amazing and going beyond to assist customers from the moment they enter until they leave. They can help pick out items, respect DIY projects, and help save money. The ladies at the return desk are also great, super nice, and thorough. However, experiences can vary. Some customers report being very disappointed when appliances have issues after purchase, citing difficulties with warranty coverage and initial service. On other occasions, the store has helped to make things right. A noted problem is that sometimes when you ask an employee for help, they say it is not their department. Overall, many find their experience with Lowe's to be excellent right from the start, with reasonable prices and products that work like a charm.