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January 2024 by FV
Excellent
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December 2023 by Orlando Huertas
They are so professionalAnd always treat me with the utmost respect
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July 2023 by Marc Daniels
Dealt with this company for decades. 3 strike rule for us as a contractor. First strike locks were sheared off a roller window upon delivery as well as another unit bust cracked. Ordered a greenhouse window. Built backwards. Height was to be width, width was to be Height. Homeowner had a piece of plywood instead of a window. Argued with me that I approved then realized they messed up and credit me $840 towards purchase of originally charged $1700.00. So cost me $900 out of my pocket plus awkwardness with Homeowner. Then LANSING builds me framed screens for a new porch, sends $790 of screens 3inches short all around. No where near matching my proof sheet. The second order was made to big and wouldn't fit without severe modifications to already newly framed walls. I was told I myself had to call the manufacturer to settle the issue. Not them who I paid and ordered them through. Was told they will give me a good faith credit for future purchases from LANSING by the supervisor which then turned out to be a lie. I was then told to take my business somewhere else by Steve Silka the supervisor. I ended up returning $42,000 to contracted new clients for windows I sold for 3 different jobs after explaining the situation and that I didn't trust the company anymore. I contacted corporate with no reply. Just beware everyone! I've been in the business for over 3 decades and spent 100s of thousands with them in that time. and to be treated like this warrants a truthful review of this company. What a ashame. Because the potential clients suffer. I'm out $1400.00 in trim and labor for my men to remedy for this particular client. They lost my company as well as a couple others as explained to at a local contractors function. I'm not the only contractor that had major issues with this supervisor telling them he'd take care of it then turning around and telling them to do business elsewhere. When a contractor can't trust their supplier. How is the client on our side of the contractor able to as well. I gave them multiple chances to remedy. Even after told to tear the project apart to measure screens exact and waste more time and money let alone have my client have to go through this again. This review was warranted. Think twice with dealing with Lansing or Harvey anymore and definitely trusting Steve Silka the supervisor.
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July 2023 by Marc D.
Dealt with this company for decades. 3 strike rule for us as a contractor. First strike locks were sheared off a roller window upon delivery as well as another unit bust cracked. Ordered a greenhouse window. Built backwards. Height was to be width, width was to be Height. Homeowner had a piece of plywood instead of a window. Argued with me that I approved then realized they messed up and credit me $840 towards purchase of originally charged $1700.00. So cost me $900 out of my pocket plus awkwardness with Homeowner. Then LANSING builds me framed screens for a new porch, sends $790 of screens 3inches short all around. No where near matching my proof sheet. The second order was made to big and wouldn't fit without severe modifications to already newly framed walls. I was told I myself had to call the manufacturer to settle the issue. Not them who I paid and ordered them through. Was told they will give me a good faith credit for future purchases from LANSING by the supervisor which then turned out to be a lie. I was then told to take my business somewhere else by Steve Silka the supervisor. I ended up returning $42,000 to contracted new clients for windows I sold for 3 different jobs after explaining the situation and that I didn't trust the company anymore. I contacted corporate with no reply. Just beware everyone! I've been in the business for over 3 decades and spent 100s of thousands with them in that time. and to be treated like this warrants a truthful review of this company. What a ashame. Because the potential clients suffer. I'm out $1400.00 in trim and labor for my men to remedy for this particular client. They lost my company as well as a couple others as explained to at a local contractors function. I'm not the only contractor that had major issues with this supervisor telling them he'd take care of it then turning around and telling them to do business elsewhere. When a contractor can't trust their supplier. How is the client on our side of the contractor able to as well. I gave them multiple chances to remedy. Even after told to tear the project apart to measure screens exact and waste more time and money let alone have my client have to go through this again. This review was warranted. Think twice with dealing with Lansing or Harvey anymore and definitely trusting Steve Silka the supervisor. (Will not let me edit this post so I apologize in advance for misspellings)
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August 2022 by Robert Dalessandro
Great supply house for roofing , gutter and siding supplies .Staff is well informed and efficient.
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January 2022 by Andrew Foilb
I talked to Mike today because my Harvey windows where getting cloudy I never thought for a second they would cover them after 15 years but, to my surprise Mike pushed it through. 5 brand new windows... This after he told me they warranty had expired. Great service thank you
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January 2022 by Scott Horne
It is a contractor only store. Roofing , siding , windows, etc. Prices are inline and they deliver to your jobsote.
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October 2021 by Jan Sabin
Great office staff,also very capable delivery people.
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December 2020 by Family Newcomer
Thanks for helping me pick out a door
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October 2020 by Dave Newcomer
Thanks to Brian R for helping me pick out door
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June 2020 by Tim Bruce
I'd give a zero if possible. The worst customer service. Simply asked for a price on andersen windows and got a huge amount of attitude and unwillingness to work even with a contractor ID. I gave every specification for 13 windows and a patio door I wanted to order and was told they would email me a quote. Never attempted to help with any of the purchasing process. Still no quote a month after. I'd never buy a single product from this place.
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February 2020 by Bob Sandt
If you need siding, go to Harvey's. Great people.
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October 2019 by Daniel Dredge
Always helpful and very quick service!
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September 2019 by Jamin Cummings
Great service and friendly staff. Large inventory on site.
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August 2019 by Elizabeth Krasnay
Very helpful
