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July 2024 by Daniel famaa
I can give negative stars I would give a -10 has to be one of the worst body shops in the valley i should have known it was going to be a headache when i walked in the first thing i saw to my left first desk was a man sitting at his desk with his socks and shoes of picking on his toes . when i went to pick up my vehicle everything was misaligned nothing looked right gaps all around and paint looked like orange peel when asked to correct it the first time they took the car back and called few hours later to tell me car was ready when i went back car was the same when addressed again about the issues i was given the lame excuse that it meets the tolerance level with gaps and was told they would not extend my rental to correct issue . ended up leaving it there to see if they would adjust the issues again few hours later was called car was ready and was left outside in there parking outside the fence with same issues horrible horrible body shop a disgrace to the faulkner company name
pictures will show all flaws that had to be corrected by another body shop
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July 2024 by Alyssa Koch
Excellent service! Just picked up my Subaru legacy and it looks brand new! Management and staff went above and beyond and were super friendly and professional!
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July 2024 by stephen koch
Took my wife’s Subaru Legacy in after someone backed into her at the store. Quick and easy and great work. Everyone was friendly and helpful through the whole process!
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July 2024 by Jim Kolb
Brought my Subaru here after a deer accident. Top Notch employees. Car looks brand new and made the whole process so easy. I cannot recommend this body shop enough.
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July 2024 by betsy rank
When I was in an auto accident and needed my front fender fixed, I took my car to Faulkner Collision. I was pleasantly surprised with how fast it was done. The body technician, Steve, was meticulous with his work and did an amazing job. No one would ever even suspect that my car was in an accident. I will definitely be using Faulkner Collision for any future work needing to be done on my car.
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July 2024 by Cori Ciambrone
Just picked up my Subaru and had a great experience. The office staff was very easy to work with and the new management went above and beyond for us and my car looks brand new. Pleasantly surprised.
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March 2024 by AJ Henandez
The people are very nice and down to earth.
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March 2024 by Arya Abraham
I would not recommend this place. If you must use them make sure to check everything before you pickup your car.
When I went to pickup my car after an insurance claim, my airbag lights turned were on. They tried to convince me that it how they received the car. When I refused to take the car and told them I would call AAA to complain (this was a AAA claim), they relented. They checked the code, determined that the shop had not reconnected a sensor under the passenger seat, and fixed it. I was brusquely told return later to pick up my car once they figured out they had to fix the problem.
Mistakes happen. I must be able to trust that the shop I take my car to makes few, and then owns up to their mistakes without requiring me to threaten to call AAA.
I will not be taking my cars there again. They did fix the problem I took it in for quickly, so I gave a 2-star rating.
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March 2024 by Tom H
All good. Scheduled and completed as promised. Quality work. Would recommend.
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March 2024 by P Bethlehem
Nobody knows what’s going on, saying the part was changed and painted, finding out they used bondo that cracked. Save yourself headache and go somewhere else.
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October 2023 by Melinda S
Frank was our claims adjustor and he was prompt and fair. He even took time to give us advise on vehicle maintenance that was outside of the scope of the accident/insurance claim.Service: Body & Trim
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October 2023 by Ric Canning
These guys are on point! Great service! When all is said and done my car looked like it came off the showroom floor!
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August 2023 by L S
Fast and reliable service!
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August 2023 by Michael W
This is a hack shop. They had my car for 4 months. The paint work was poor quality, prep was not done correctly, poor quality used parts, the parts of the vehicle that were not painted were scratched and scuffed up, damaged parts were missed, and to top it off, I was told that since they filled my gas tank, I should be compelled to give them a good review. I believe a good review should be earned by quality work. You will not get that here. I have been restoring and building antique cars and building hot rods for 35 years. This was an insurance job. My insurance company paid them over $22,000, only to have the car declared a total loss after it was completed. Do yourself a favor and look elsewhere.
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August 2023 by Amber Hart
Great service
