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Closed
100 Gateway Dr, Bethlehem
Banks
“I love this local bank because Tina Lopes always knows my name and treats me like a family member. She is lovely and always helps me and my family with our accounts! Everyone else has come and gone she has stood the test of time ! I have old accounts at Chase, and the difference between the banks is astounding! Thank you, Tina, for all that you do !”
“I love the staff at Embassy bank on rt 378 they are awesome. They take great care of me and my family. One thing I love is they actually care and know their customers I don't even have to tell them my name they know it.”
“Although my account had to be closed due to fraud , without the help of Diane and Chris at this branch I would have been in an even worse situation. Diane went above and beyond and took me without appts .Thank you both from the bottom of my heart .”
“The negative review doesn’t do this Branch justice. Jared and Laisha extremely helpful and professional. Thank you both for resolving our matter so quickly & smoothly.Also we called frm overseas 44-487-8478 to locate my old account frm Sun Trust, Leonard was extremely helpful and patient as well.”
11AM - 2PM
2712 Easton Ave, Bethlehem
Banks
“I'd like to share my most recent experience and give kudos to Ariana for her outstanding customer service. I was at the drive-thru when I had an issue with this new 2 step process for depositing cash, where they need to send you a text and you put in your pinn. I made my opinion obvious at feeling this ridiculous for a cash deposit and didn't realize they wanted my debit pinn so I was asked to come inside.
Ariana was the the window inside and again, I told her I thought this was very time consuming and I'm standing right here with my ID so why the whole texting/pinn process.
Ariana stayed very calm through my frustration, taking time to explain as best she could, the many reasons for the change, and completely defusing the situation and helping me understand.
She is an incredible asset to any customer service position. TD bank is lucky to have her!”
“Started banking at Chase when I lived in Texas. Transferring to the Bethlehem location was easy. Same great service, and anytime I have a question, they are quick to answer and in terms I can understand. Best bank I have ever had!”
“Great experience here with Jose. I had recently opened a new business and an account with Bank of America, who held my funds for 3 weeks before releasing them. Then, they had to resend me a debit card. I finally had enough and went to this branch of PNC where Jose took my on quick notice in his schedule and made an account. He got me completely set up with online banking, customer processing, and a physical debit card in under an hour. That was yesterday and today my funds have all cleared not even 24 hours later.I'll be sticking with this branch of PNC, thank you for your help and getting me set up.”
“Never been in the place. But I did notice their Roman numerals at the top of the building. (I've uploaded a picture.) I can't believe they have not corrected this in 100 years. It seems they wanted 1872 (MDCCCLXXII) on the left which is written correctly. But I believe they tried to put 1925 on the right by engraving MDCCCCXXV but you never repeat a roman number more than thrice. It should read MCMXV. Anyone know the story behind this?”
“1st Class Service!! What an amazing experience I have had with Peoples Security, AGAIN!! We started to use Peoples Security with all of our business accounts and then moved all of our personal accounts over. We recently purchased a new home and had the pleasure of working with Danielle Kulnis. She was AMAZING! She made our whole process SO simple and easy. She made sure that we understood everything that was going to happen with the loan. Extremely grateful for Danielle, she was seriously THE BEST!!”
“Having issues in the past with both personal and banking, I am so glad I went to the Westgate location. JENNIFER was down to earth, and I never felt more comfortable going into the bank and talking to somebody. I hope the higher-ups at Wells Fargo see this message and give Jennifer the credit she deserves because she was awesome.!!! Thank you so much Jennifer for all your help. I know I had a lot of questions and I will have follow up phone calls with you, but you never seemed to mind. Again I do thank you for getting me back on track!!”
“Had the pleasure of working with Emmalee over the course of a couple of visits to set up some personal and business accounts. She was courteous, professional and able to handle the many questions I posed with timely info and genuine care to ensure I had exactly the information needed to make an informed decision about the options available to me. I def look forward to doing further business with this branch, hoping the high bar set continues to be raised, she's been exceptional during the onboarding process.”
“Never been in the place. But I did notice their Roman numerals at the top of the building. (I've uploaded a picture.) I can't believe they have not corrected this in 100 years. It seems they wanted 1872 (MDCCCLXXII) on the left which is written correctly. But I believe they tried to put 1925 on the right by engraving MDCCCCXXV but you never repeat a roman number more than thrice. It should read MCMXV. Anyone know the story behind this?”
“This is a great business center. The branch manager and her staff were beyond helpful. My business is with a PNC branch almost two hours away. That branch manager (Parlin NJ branch) arranged for me to obtain medallion signatures in Bethlehem, saving me about three hours roundtrip. I truly appreciate their help.”
“(Translated by Google) Excellent service they were very friendly and professional ask for Gabriel he will help you in Spanish super recommended(Original)Excelente servicio fueron muy amables y profesionales pregunten por Gabriel el les ayudará en español súper recomendado”
“As a small account holder, I enjoy the customer service at the bank. Unlike big fancy banks, average customers are allowed to open small savings accounts in order to make small deposits. As small deposit customer, I enjoy visiting this bank to make small deposits”
“Great branch, amazing service. friendly and professional. i have been banking with them ever since i signed up for a checking account at this location 3 years ago.”
“I notify you that I will have to go to this place, it is 1 hour or 30 minutes away since I live in Scranton PA and there is no Bank America here and the truth is that many of us who moved here come from New York and have an account with Bank America, what a shame!”
“Helen Meski fixed everything. Thank you, Helen!!!First, my husband has been using M&T for 15 years. We went in to cash a closing check from the sale of our home. They told him he could not because of "policy." I was there, with my ID, and he was prepared to add me to the account because the check was in both of our names. They said no. They called me his girlfriend, which I quickly corrected. Felt rude to assume relationships based on just last name. They also talked in Spanish in front of us to each other, instead of English. Also felt disrespectful and unprofessional. They did not provide a course of action, so we could not cash our closing check.”
“We had a quirky situation and they sent a long time resolving our situation. We didn't have an appt and were afraid it would take a long time. We waited for about 10min, less than what they told us. They resolved our issue and then even spotted another issue and resolved that. We are so appreciative to them- they were kind, helpful, and thorough. We got our credit cards squared away, they fixed our app issue, and got us connected to further benefits. Thank you!”
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“Embassy Bank always provides top notch customer service!I just had the pleasure to be served by David Stanley, who is located in the main branch. He went over and above to provide excellent service to my wife and me. Thank you, David!”