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November 2023 by Julie Swarter
I was really debating on leaving a review but I just feel the need to. I had been corresponding with the owner on instagram for quite some time. I am big on designer bags and like to buy when I find a good deal and sell when I no longer feel I need the bag. She wanted to see my one bag in person and I thought since I live 45 minutes to an hour away I would bring everything so she could look at it and give me a price. I was messaging her earlier in the day asking what time they were open that day and the next. She told me and I asked if it mattered to them which day I came, she said "Yes either day works" so after my long day at work I make the 45 minute+ trip there with my mom. I left my house at 5 (they were open until 7) I messaged her saying I was on my way. We get there and I am told they can't look at my things that night and that I could leave them and she could send me a price the following day and if I didn't like the price they would mail them back to me. I did not want to leave my items because they were all together $3,800-4,000 brand new out of my hard earned money to buy them, so I didn't want to leave them if I didn't know what I was going to get for them. The guy that was working there called the owner and said she was coming back and she was 10 minutes away. After 10 minutes had passed I heard him yelling at her on the phone saying "so are you coming back or not." We ended up waiting 30+ minutes for her to get there and there was no where to sit and we weren't even offered water. Now to top this all off, the guy that was there was incredibly rude to us and kept making rude remarks, my mom and I were both stunned. Definitely not how a business, especially one that sells high end fashion should act. They gave me really low offers for my items (more than 50% less that their estimate online) and I was able to go to another place today and sell them easily and respectfully for 50% more than what she quoted me. To conclude, I unfollowed them and will not be referring or considering them again at any point in the future. A customer should not feel disrespected and/ or have to wait around like we did if we had asked before we came.
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July 2023 by xoxo.brisa
I recently place an order via Instagram. I first had some questions about the item and they were nice enough to get back to me really quickly. I also asked if they would be able to send me additional pictures of the item and they sent me many detailed pictures. I will be shopping more here in the near future✨
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July 2023 by A K
This is the best shop for designer finds at amazing prices! Coleman and Alex are so helpful and I was able to find a vivienne Westwood blazer and LV bag at spectacular prices. Highly recommend coming here to buy or sell
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June 2023 by Sarah McCall
I have been here many times and have found SO MANY treasures! Every time I go there is something new and exciting! I love finding things that are no longer sold in stores. I also love the idea of consignment fashion to reduce the environmental impact of the fashion industry. The workers are so helpful and have great suggestions. My first purchase was a vintage Levi's jacket with the fabric of an old Gucci sewn onto the back, made by the owner! I have gotten so many compliments on the piece because it truly is one of a kind.
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June 2023 by Dena Beddia
I follow this store online and went in person when I was in town. I’ve never seen so many designer bags & accessories in one place…and in great condition. I’m going back this week! The owner is super friendly and allows you to shop without pressure. My husband ordered a Chanel bag from her as a surprise for me (he purchased just from the photo) and the bag is AMAZING. 10/10 recommend!!
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June 2023 by Janet Frias
I've purchased multiple items from here. I can say that I love all the pieces that I've purchased. They ship quickly. Their customer service is bar nun. They are my go-to consignment store, and I live in Los Angeles, where I have so many stores to choose from. I recommend this store to anyone who loves luxury goods.
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June 2023 by Aislinn Kari
This is the best shop for designer finds at amazing prices! Coleman and Alex are so helpful and I was able to find a vivienne Westwood blazer and LV bag at spectacular prices. Highly recommend coming here to buy or sell
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June 2023 by tiffany reyes
I placed a moncler bag and tshirt up for consignment around 8/22. Owner claims he gave me a login to check on the status of my consignment. I never heard anything from them. I called multiple times and they either didn’t pick up or told me they would call me back and never did. I’m extremely busy so my schedule doesn’t allow me to just stop in. When I did get ahold of them I was told I couldn’t pick up the items yet (sometime last year). Then I’m told my items expired and were DONATED!!! Yea okay, it’s probably sitting in one of the worker’s closets as we speak! So I ask for proof of donation so I can at least claim it on my taxes and they say they can’t provide that either… okay lesson learned NEVER WILL I EVERRRRRRR do business w/ such shady people. I’m at a loss of about $1300… not even store credit or anything to rectify this issue SHADY!!
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March 2023 by Jay Rod
I just came here to purchase a bag, condition is ok but when I opened the bag is has a very nasty smell, it smells like mold or mildew not sure but it’s so bad I don’t even want to use the bad now I’m stuck with it that’s terrible that they are selling items that smell so bad! Please check inside the bag and make sure this doesn’t happen to you!
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February 2023 by tina ho
I have shopped with them multiple times before and was always happy to support a small business. Every time I go to the store I'm spending almost $3000. However last time I ordered something online that cost over $300 and chose and paid for overnight shipping $50. They didn't ship my package out until 3 days after I purchased and shipped 1-3 day priority mail shipping, not overnight that I paid for. I emailed their Instagram regarding my package and wanted a refund for shipping because I felt over charged. It took 6 days in total for OVERNIGHT SHIPPING . They read it and ignored my question . Priority shipping only costs like $27. So I have an extra $30 they pocketed to themselves. I will no longer be shopping with them.
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December 2022 by Matt N
They have so good items here.. I was pleased. I know the market for designer mens is not as potent but maybe they will carry more in the future. I was there today and I got my wife the perfect bag!
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November 2022 by Isabelle Dunham
Absolutely terrible experience. The one lady was nice and helpful however there is a new girl that started working there that is incredibly rude and disrespectful. She didn’t ask me once if I needed assistance, instead would glare at me and follow me around the store making me feel uncomfortable. I was going to buy two pairs of Prada shoes each $225 but I felt so disgusted by her vulgar demeanor and I had to leave. She needs to be fired she clearly knows nothing about the designer industry. There items are very overpriced if you know how to source second hand designer take your money else wear. Not to mention they are selling fast fashion there? shein and fashion nova really?? I hope they reach out and tell me why she was being so hostile!
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November 2022 by Mona Chipman
Wow ! As a collector of Louis Vuitton I was amazed at the selection of pre-loved LV this consignment shop had. Good competitive prices. Items at all levels of wear. Some classic, no longer made styles.I dropped several items off for resale. Claire who attended to my items was very very nice. Knowledgeable and professional. I’m looking forward to doing allot of business with them.PS. They carry many other luxury brands, leathers goods, clothing, shoes etc.
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October 2022 by Priscilla A
Excellent experience today. Normally I order off their Instagram and have items shipped to me (previously Burberry bag). A nice lady in a lady pink dress, a man holding a Pomeranian and the kind young man who took my bags to my car (a student he said) were absolutely fantastic. I like shopping in peace and they didn’t bother me besides hello until I had more questions. The compliments on the YSL stilettos from them were great as well.Updated: Alex was such a sweetheart today. Spent way to much time in the store but came away with fabulous goodies. Excellent service and so personable. Love being able to communicate with like minded business women in the store. Maybe do a small business night occasionally?
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August 2022 by M A
Disappointing that you guys so openly support Gabi Demartini. She sold CP on her onlyfans and as a victim of SA this triggers me. I’m telling all my family and friends to stay away. I’m sure she doesn’t align with your morals?
