CVS is a busy pharmacy that offers a range of services with mostly positive experiences. The staff, including pharmacists and technicians, are generally helpful, friendly, and attentive. Pharmacists like Isaac and Ali have gone above and beyond to assist with medication needs, including answering questions, filling prescriptions, and advocating with insurance companies to ensure patients receive their medications. Many customers appreciate the personalized service from staff members who remember their names and provide helpful advice. However, some aspects of the service can be frustrating. Wait times for picking up medication, especially at the drive-thru, tend to be long, with delays of 15-20 minutes per car. The drive-thru has also been closed since winter, which adds to the inconvenience. Staff are often busy with other tasks and may take some time to acknowledge customers, though they are not rude. Overall, the pharmacy is recognized for its helpful and caring staff, with some areas needing improvement in efficiency and drive-thru availability. Customers value the assistance they receive, especially from dedicated staff members who go above and beyond to help during busy times.
CVS is an excellent choice for your health and day to day needs.
March 2025
Didn’t have the best morning experience w one of the Sales ladies, BUT Joel was very helpful and accommodating! Wanted to give him some recognition.
May 2024
Pharmacist, Issac, at the Easton Ave CVS, was extremely helpful and answered our many questions. A very good experience! Shanda, the cashier, was also very pleasant and courteous. She made our checking out very easy as we used coupons.
