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July 2024 by Nevan Broderick
Just closed out my locker after half a decade, and I can't speak highly enough about this place. For a clean, climate controlled, indoor storage unit, you can't get much better than this place. I've had zero issues with their service, always friendly and helpful, and the price was quite reasonable and within my budget for my needs. Would definitely recommend.
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July 2024 by William Vazquez Jr.
DO NOT USE THIS STORAGE FACILITY! Short haired woman with glasses at front desk has zero customer service skills. She was rude as soon as we got there to ask which ramp would be best to use. Moved furniture out of this storage facility after finding rat feces and urine on every item I own. When we confronted the woman at the front desk about the situation, she was very rude and condescending until we took her to the storage unit and showed her all the feces and urine stains. Terrible customer service and an issue with pest control. Would give zero stars if possible.
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March 2024 by Peekaboo Y.
Marge closed early today during day lights savings time. Which I did not realize it was daylights savings and that the clocks had changed. I arrived at what I thought was 3pm but it turned out it was 3:58 when I pulled into the parking lot. We rang the bell and there was no answer. Then Marge the thin older woman with short gray hair and glasses told my family member she closed 15 minutes early. She would not let us in and then said she was with a customer and shut the door in my families face. When I went up to speak to her and ask her why she wouldn't let us in I couldn't hear her because she didn't even have the curtesy to open the door. Instead she kept the door closed and kept speaking which was inaudible to me. Then she put four fingers up to which I put up 3. Then I thought I heard her say do you want me to call the police?Then she brought out her phone That showed 4:01. She then proceeded talking to her supposed customer, who I have seen previously picking her up and dropping her off. I left and parked at the corner to decipher what to do after a two hour drive there. I was looking up laundromats nearby when thought to look and see the times posted because I thought they changed them. When I noticed it was 4:30, Marge would not allow me to unload my items which would have taken 15 minutes but she had no problem with the woman dropping her off and picking her up being there until 4:30 and after. I parked in the parking lot to call the owner and speak to her about the way I was treated and ended up leaving a message.As I was passing down towards the laundromat a police car headed down towards the storage facility. Marge indeed called the police on me for trying to go to my storage while being ethnic and dark skinned. Paying $120 dollars in cash the day prior. Adding to my payment thus far of $5000 almost for the last three almost four years. This woman pulled a epic racist card and called the police on me. So after having been at my storage about five times in three almost four years and almost $5000 dollars this is how I was treated by Marge. I would love a response from the owner on how my money is good enough to take but my presence in their parking lot while using my gps isn't. I've never had an issue at this storage place and I was absolutely stunned and disgusted by this woman's behavior. Which was uncalled for racist and ignorant.
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December 2023 by Small Axe Woodworks
Awesome place easily accessible
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August 2023 by Cathy Bender
so i was there for the first time yesterday (8/3) helping my daughter. i backed onto the ramp (again first time there) and a uhaul was already there unloading. There was enough room for me to back on the lower ramp just to unload a few things that took 3 minutes to unload. The so called secretary (woman with short hair and glasses behind the desk early afternoon) comes STORMING out and starts to YELL VERY LOUDLY AND VERY NASTY at me and my daughter for parking there. OMG! She was like a raging bull. Again, i was never there before so maybe just come out and ask me to move its against policy for me to be there? Whoever owns this business you need to check on the nasty lady who was there on 8/3/23 behind the desk and teach her how to actually help people? I DO NOT advise anyone to use this place and pulling out stuff out of there ASAP! ....What a B she was!!!!
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August 2023 by Derrick Wilson
This is a great storage facility. The customer service is great. It’s very clean. Ad I love that it had good air control
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August 2023 by Cathy B.
So i was there for the first time yesterday (8/3) helping my daughter. i backed onto the ramp (again first time there) and a uhaul was already there unloading. There was enough room for me to back on the lower ramp just to unload a few things that took 3 minutes to unload. The so called secretary (woman with short hair and glasses behind the desk early afternoon) comes STORMING out and starts to YELL VERY LOUDLY AND VERY NASTY at me and my daughter for parking there. OMG! She was like a raging bull. Again, i was never there before so maybe just come out and ask me to move its against policy for me to be there? Whoever owns this business you need to check on the nasty lady who was there on 8/3/23 behind the desk and teach her how to actually help people? I DO NOT advise anyone to use this place and pulling out stuff out of there ASAP! ....What a B she was!!!!
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July 2023 by Zerik Hann
Accessible during operational hours only. However, their building is clean and secure.
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March 2023 by Timothy Rigney
Great place, even better staff.
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December 2022 by Renaissance Man
Clean, secure, climate controlled, helpful staff and modestly priced. Only quam is that because of security purposes you lack 24hr access. Not that you really need it. Stuff in storage obviously isn't in use. It's just an added luxury in my opinion. But that's the price of security.
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November 2022 by Sara H.
Huge self storage in West Bethlehem just off 8th avenue exit (route 378) tucked behind Nitschmann middle school. Dozens of units from small to huge available to rent. Security is tight with 24 hour cameras and desk clerks who ID everyone in a party at the entrance. Be sure to list everyone possible that is allowed access or they will be denied. It's a condo for storage!
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September 2022 by Selvin Menjivar
This place is realy good quick to pick and delivery. People are nice.very ? ? ?
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August 2022 by BJ Lawrence
Doing what I needed it to do
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August 2022 by Garrett Baum
I could not be happier with Bethlehem storage and Jane who works there. I was in a jam as our son was graduating college and he had not reserved a place to store his things. We called around and everything was full including Bethlehem storage. I called them back and Jane remembered I called in a day earlier and offered to help. She was amazing and helped us secure last minute storage and could not have been more helpful. Now we are returning to Bethlehem to pick up our sons items and are on a challenging schedule and she has offered to assist us again to accommodate our schedule. To the owners of the facility, please know you have an amazing dedicated employee and a great person to boot. To others looking for a place to store their items, Bethlehem storage is clean, convenient and secure. We have a second son that will attend school in the fall and Bethlehem storage will be our go to facility.Thank you JaneGarrett
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April 2022 by Donald Flad
Spotless, well lit - staff was really helpful
