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January 2024 by Sandy Casella
The store was clean and well organized. Stock was plentiful and the sales associate who checked us out was very pleasant. She also made sure we got all that was available to us to get the most for our money.
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December 2023 by Heidi STANGL
Best BBW around! The entire staff is friendly! They welcome you to the store and are helpful! Chrystal, I have known you for years from shopping BBW (and a store prior as well). We need more like you - you are amazing! Your staff models your customer service & expertise. You all at 191 BBW are the absolute BEST! Thank you!
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September 2023 by Cheryl Everett
Awesome store when they have a sale
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September 2023 by Mirna Montenegro
First time can’t complain they were very helpful
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July 2023 by Dianne Tavarez
They had a great sale today. But I feel like some of the scents are lacking. I remember pumpkin spice latte was so good. Now it's not as good, or strong...
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July 2023 by Colin Stone
I didn't catch her name, but she was working this afternoon (6/4) on the second register from the left (from the customer's view). Very friendly, as always...Blonde/Brown hair...always asks if I found what I was looking for...Would love to chat more about the hand sanitizers....Shoot me a message and let me know when you have the time.
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July 2023 by Rose Rickman
Love the way this store smells. You can get great deals.
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May 2023 by Kathy
I didn't care for the atmosphere, it just felt off. When I was in line waiting to check out, the cashier walked off with a customer and never acknowledged me or to let me know she'd be back. The other cashier was working on on-line orders and never looked up.
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May 2023 by G G
Love the store and the workers are extremely nice and helpful!
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May 2023 by Carlos Beauchamp
I visited here earlier today, I was hoping for some help and suggestions but no one was here to do either! Very disappointed and definitely won't return to this store. ?
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February 2023 by Siara O
Emily the supervisor was horrible! She was rude, and I was told I could bring my half burned candles in for an exchange when I got there after driving 35 minutes they said they couldn’t take it back because it’s less than half since the wax doesn’t burn where the metal stops. WORST CUSTOMER SERVICE EXPERIENCE EVER! MAYBE YOU SHOULDVE DISCLOSED THAT WHEN I CALLED! Save your time and don’t go here.
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February 2023 by Krazy Kel
My one and only store that I like to shop at except even their prices are going up. I go there less and less. I don't need bath and body works.
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November 2022 by Amy Hawley
The Bethlehem store near the Rt 191 exit of Rt. 22 is the best in the region. Friendly and helpful sales associates. Best selection of seasonal scents.
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November 2022 by David Nemeth
Years and years of using plug in WALLFLOWERS, something happened yesterday that shocked me.There was a thick, sticky caramel colored liquid under my night light that was dripping from the plug in. I removed the plug in and saw the same substance inside rim of plug in.I retired the plug in and at first the associate presented me a cheap version (no night light) but i insisted that I wanted the replacement to be same. She found the same plug in and offered no scent bulb though!Some locations are very accommodating with issues and this Bethlehem on rt 191 not so.
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November 2022 by Prapti Patel
Products are great. The staff at this location were friendly and helpful. The store was neat and organized, making it easier to find what I was looking for.
