“Five Stars for Valley Park Apartments in Bethlehem, PA!
I was absolutely flabbergasted by my first phone call to Valley Park Apartments. From India, I spoke with Erika for 18 minutes. She was incredibly kind, patient, and provided detailed assistance on the application process and document uploading. Her phenomenal support, especially for international residents like me, made a world of difference.
During the application process, I had multiple interactions with Zach. He’s a fantastic person and very helpful in processing my application. Zach assisted me with uploading the necessary documents and answered every single question I had. I spoke with him more than 10 times, and each time, he helped without any hesitation, going above and beyond.
As an international resident, I’ve had bad experiences with other landlords, but Valley Park Apartments stands out for their patience and understanding. Even though my English is not perfect, they listened and assisted me with great care.
Lastly, I spoke with Terry, the property manager. She epitomizes patience and understanding. She quickly responded to my application in a positive manner.
The day I arrived and received the keys from Terry and Zach, they welcomed me with exquisite chocolate chip cookies. I hope this review reaches the senior management.
Thank you,
Kadmiel”
“I just had a tour today and Tadaiya was the best !! From start to finish , her energy was very welcoming and vibey I love her personality . Tadaiya answered all of my questions and she was very helpful . My sister and I felt comfortable with her and my tour was great I loved it !! ”
“I am on my 3rd year renting here. It has been a good experience. Office personnel is very helpful always. And when something is needed from Maintnance, they are very responsive.”