Quest Diagnostics Bethel Park is a busy location offering a variety of lab tests, including blood work, urine tests, drug screens, and COVID-19 antibody testing by appointment. The facility is situated in the UPMC South Building near St. Thomas Moore Church at the corner of Fort Couch Road and Oxford Drive. Customers appreciate the skilled staff, especially for difficult blood draws, and find the services generally reliable. However, some concerns have been raised about the organization and communication at certain locations. For example, the Coraopolis site was described as poorly managed, with locked doors and no signage, causing delays and frustration for patients with scheduled appointments. Wait times can be unpredictable; walk-ins may face long waits or be turned away, and appointments are recommended to avoid delays. The staff at Bethel Park are attentive and helpful, but the absence of an attendant at some locations can cause confusion, such as difficulty in signing in or leaving without issues. The facility now offers COVID-19 antibody testing, but testing is not available to those experiencing COVID-19 symptoms within the last 10 days, and face coverings are required at all locations. Overall, Quest Bethel Park provides essential lab services with skilled personnel, but potential patients should plan ahead with an appointment to ensure smooth service.
