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July 2024 by Sue Graff
Employees always helpful and always find what we need.
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July 2024 by Laura Cummins
All the employees at this store have always been very helpful & nice over the years & today was no exception when a young lady employee offered & carried a 40# cat tree box out to my vehicle ?
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July 2024 by Serena Nelson
Love this location employees are always nice and ready to help
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June 2024 by Tiff Setzler
The store was well-organized, and everyone was friendly and helpful.
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June 2024 by Patricia Swauger
great help for what we needed very friendly
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May 2024 by Joan Straitiff
The staff and managers at the Fort Couch Road store in Pittsburgh, Pa are very helpful and friendly. They make shopping there a pleasant experience! They also have puppy training which is a big plus ??
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May 2024 by SUSAN “Suzy”
The kittens get me stuck in that store. Great selection. Prices at industry levels. Got a kitten from the Animal Friends there.
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May 2024 by Barbara Radecki
Went for dog food. Couldn't find the Purina Pro Plan type my dog needs. Got a little help. I brought my old empty bag of food so as to make sure I got the right type food. I told the check out girl my bag was empty and she scanned it anyway. It was crumpled up in my cart. So she charged me for 2 bags of food. Sounds like an honest mistake if I had me just told her it was empty. Which means she didn't listen to me at all.Came back into the store and received a refund.
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April 2024 by Craig Melichar
A huge store with lots of choices. Even a pet "fashion" department!
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April 2024 by Carol
I got there at 7:55pm.. desperate for my cats' food, which is hard to find... and they close at 8... they were so nice and so helpful even though I'm sure they wanted to get out of there!
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April 2024 by Lauren Ciaramella
0/10. Very bizarre experience with sneaky charges and terrible customer service. My sisters groomer is on maternity leave atm at another location. She got her dog groomed here a couple weeks ago no issue. Today is a different story. She took her dog for a bath and groom for $58. The blonde girl with curly hair tells her they have to add on $15.99 brushing and said it had to be done and they add it on automatically. (No it doesn’t and they did not last grooming) Lie #1 . The dog is a small short haired breed that does not require or need 30 minutes of brushing. So she called corporate bc that sounded strange. adding extra fees when the customer doesn’t want or request it. corporate confirmed that 15 minutes of brushing was included in the $58 price. So my sister comes back to store asks for a manager and he proceeds to say “ corporate doesn’t know what they’re talking about , they sit behind a desk and know nothing. “ The girl proceeds to “laugh nervously “ and tells my sister “sorry she can’t afford our prices.” It was never about money considering she tips $35-40 per grooming. Again Very bizarre, terrible customer service I would go to the many other groomers in the area who are actually transparent on prices and have respect for their customers.
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April 2024 by Timothy Cronican
Used to shop here regularly. Now they won't let you check out if you don't way to sign up for their program. Literally won't take no for an answer. Told them no three times and they still insisted I take the paperwork for it. Pet Supplies Plus is just as close and they didn't act like this.
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April 2024 by Scott Lafferty
I would like to say how caring and patient the girls were in the grooming department at the Bethel Park Petco location.They did a great job on Remies nails,and were very nice to deal with!!!
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March 2024 by Paula Ray
Tara groomed my Toby and did a beautiful job. His first time at a groomer and he's two years old
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February 2024 by Aimee Murphy
We love Petco, but this one's cookie bar was rather lacking during this visit, which was a bummer for our doggo on his 11th birthday outing.
