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May 2023 by Linda Murphy
I’ve been going here for 10 + years. Dr. Falbo always does a great job with my health exam. He explains everything to me in a very clear manner, and is kind and friendly. All of the staff are great – they were patient and helped me with my health insurance.
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March 2023 by Diane Heins
My 5-year old had her first eye appointment with Dr. Pinteer, and he couldn’t have been nicer. She typically gets nervous when seeing male physicians, but had no trouble with Dr. Pinteer thanks to his gentle manner. He was extremely thorough and explained everything to my daughter, which put her at ease. Very grateful for Advanced Vision’s expert care.
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January 2023 by Joyce T.
Highly recommend this practice. Dr Pinter was very knowledgeable and kind. Everyone in the office was very friendly and efficient.
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December 2022 by Betsy Guimond
BACKSTORY: I have always had good experiences at AVC and have used them many times for contacts. However, for a few years I saw an ophthalmologist for a special eye test because that office had more availability for the test. Anyway, that ophthalmologist retired and I was having an I problem (and needed new lenses) so I saw the ophthalmologist who took her patients and was seen by their optometrist. The person was nice enough, but I was quite sure that they did not really have a good understanding on the advice they were giving. Had this person been knowledgeable, I would have let them fit new lenses for me.ACTUAL REVIEW: I made my appointment for contacts because it was time and I was still having my eye issue. I saw Dr. Vitali. First, let me say that this young woman carries herself with an incredibly professional acumen that exudes both competence and confidence. Second, she is both highly capable and easy to talk to. We discussed my issue and she recommended a simple, yet well supported solution that I was not aware of and yep, it worked. She is thorough in her evaluation and explanations. My contacts weren't quite right when I got them and she was able to identify the problem quickly for a resolution.Although it is clear that their business is contacts and glasses and there is a sales vibe (you probably needed glasses anyway), isn't it nice to know that they are competent and capable professionals with whom you can trust the health of your eyes and those of your loved ones? Honestly, I (and my son) have seen several optometrists in this practice and the level of care is consistently exceptional.
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December 2022 by Steve Palumbo
Dr. Vitale did a wonderful job explaining to my middle school daughter all of the test she was doing and her results. She is a great addition to an already great practice and we will be requesting her for all our future appointments. Thank you to all the employees at advance vision care!
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December 2022 by Hannah Perovich
We took our 4 year old for an eye exam and everyone there was so patient and kind to him. I was very impressed with the whole staff. They took their time with him and explained all the tests they were doing. I was nervous about how he would react but it was a great appointment! Thank you!
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December 2022 by Taylor B
I have gone to Advanced Vision Care for 2 yearly exams now, since we moved to the area. Both times, I have had great experiences with my eye exam, getting contacts, and getting new glasses. I'll also add... I am 28 years old and have had glasses/contacts since I was 13. This most recent eye exam was the first time in 15 years that my vision has NOT worsened. I'm not sure if it's because of the exam/prescription Dr. Hartsock gave me in 2021, or if it's just a coincidence, but I am going to attribute it to Advanced Vision Care! Really happy to have found a great place in the South Hills!
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April 2022 by Marcy J.
I have to amend my review to add that Dr. McKee reached out to me and with her help my issue was resolved to my complete satisfaction.
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December 2020 by Melissa Kaczorowski
Always a great experience at this office. Dr Falbo is always so personable and friendly. Barb is a pleasure and provides excellent service. Amy made choosing my lenses so much simpler than if I were left to fend for myself. The whole staff made the visit easy and pleasant.
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December 2020 by Erin
I schedule an eye appointment here because they had good Google reviews. When scheduling I asked if they carried women’s frames which were wider because I have a round face. The woman assured me that they had several frames that were wider to choose from. (They had 2 and one had glitter dots on the side). The woman who did my pre exam testing was rude. She never told me what she was doing; however, she sure did tell me that my insurance didn’t cover a test and wanted to know if I wanted to pay an extra 30 dollars for it. When I said “no” she told me to move to a different seat and processed me through as quickly as she could. Dr. Penny is very nice and so was the tall woman who really tried hard to find me wider frames. (It’s not her fault that they didn’t have any). As I browsed for frames I overheard the other optician trying to up sell a family on additional features such as anti glare, transition lens and so on. It was very off putting. During the entire process I was asked twice if I wanted to “pay an extra 30 dollars” because my insurance didn’t cover something. They preauthorized my insurance, so if my insurance didn’t cover something then why didn’t they notify me that I would be offered 2 additional tests when I arrived so I could google them while I waited to see if I did in fact want them. It was rude to spring that on me on a whim. Overall I am disappointed.
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December 2020 by Elizabeth Rings
What an incredible facility! The office was clean and comfortable and I felt the staff took extra care in all of their sanitary and health safety protocols. They had an expansive frame selection and the staff helped me pick out just the right set of glasses! The whole experience was efficient, safe, and pleasant.
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December 2020 by M
Last month had good eye exam, techs and Dr Penny. My eyeglass frame selection was another issue. When glasses were ready, they had not been made correctly, so had to have lenses "re-done". Second attempt to pick up glasses, could not see very well in the reading portion of the progressive lenses. STEPHEN to the rescue ! Stephen in the optical dept was extremely helpful in remedying the situation, selecting different frames that were more suitable and putting my new lenses into a frame different from the original selection. Be sure to have Stephen help you if purchasing glasses there. Stephen with a PH, because he has a PHD in problem resolution ! Thanks to him, a very disappointing situation with glasses that did not work for me, was successfully and happily resolved.
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December 2020 by Mary Ann LaBernz
I highly recommend this office for your vision care. The entire staff in this office, from the doctors to the support staff, are top notch. The selection of eyeware is extensive and reasonably priced. A special shout out to Drs McKee and Pinter, for their expertise, kindness and patience with their patients.
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December 2020 by Kathleen Brace
Amazing Office. My favorite to visit. And I have been a patient for approximately 20 years. Everyone is always so Friendly and Dr. Pinter is always so willing and kind to help me with any issue I may have! Steven has been great in helping me get my glasses adjusted and Becky has always been the Most Friendly and Kind face I see and look for her when I go to every appointment! She always makes me smile. My entire family Loves coming here. HIGHLY recommended ?
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December 2020 by Emily Scott
The check in process was very organized and streamlined with covid precautions. The staff was very friendly and welcoming and took time to make sure I felt welcome. Dr. Pinter was also very caring and took the time to discuss my eye care thoroughly and answered all of my questions. The optical department was also very helpful and followed appropriate Covid safety protocols. They had an awesome selection of glasses too. Can't wait until my next appointment!
