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“Tone was awesome helping me get a new phone today. We came here after a bad experience at another AT&T and he was so helpful explaining everything and gave amazing service to us!”
“TLDR: This is the only AT&T store I’ll be going to because of Edwardo and staff! My phone was having issues with connectivity. I was recommended this store and was blown away by the level of professionalism and support. edvard and staff gave me hope that the issue could be resolved and took the time/ care to make sure it was done completely. He made a stressful experience easier and almost enjoyable haha! His rapport with customers was evident and effortless. In the time I was there, I watched him flawlessly field over 6 customers with ease, which was truly astounding! I’m so grateful for this store and the wonderful employees here. They were patient and kind no matter what issue walked through their doors. Thank you all I’m so happy with my experience and my new phone :)”
“Jay and Sofia at ATT malvern were unbelievable. They were above & beyond and helped so much. Their profrssional manner an knowledge exceeded my expectations. They were amazing …go see them for everything! Also- love Apple Store but this was so much better…and less wait time!! Thank you!!!”
“Jailene Crespo at the Havertown PA store is the Best VZ wireless person I've ever had the pleasure of working with. Knowledgeable, a natural educator when sharing info or training a buyer about new features. She's a gem!”
“I recently visited the Verizon store in Wayne PA. I went in with two separate problems. One my iPhone 14 would not send or receive text messages from android phones. The second one was concerning my watch and its cellular set up. I had spent multiple times on the phone for literal hours with both Apple and Verizon to no avail prior to my visit. So my expectations were pretty low given what I had been through already. A sales person greeted me directly and we sat down at his workspace. He told me he was new, but would help me get my problems resolved. I was skeptical to say the least but Adi (I hope I am spelling his name correctly. I misplaced the paper with his information on it.) worked through each issue methodically with a little help from Verizon Tech support and the manager who I believe was named Bob. It took a while due to the complexity of the issues but all was resolved completely. Thank you again Adi and I wish continued success at Verizon.”
“I was helped by Mark, Sofi, and Liam and they were amazing. So kind and knowledgeable and did everything they could to keep my bill around the same price. I was surprising my mom with a new phone and because she’s also on the account, they helped me keep it a secret from her. I’ve been coming to this location for years and have always had a positive experience!”
“I was in need of a new phone but was very skeptical as I didn't want to be "snookered" by a high pressure sales associate. I was so fortunate to have gotten John at the Newton Square store. He was so very kind and listened to my concerns and needs. He was professional, courteous, and most importantly, listened to all that I had to say. He answered every question I had. He made me feel that I was his only concern....until our transaction was complete.
So, if you are in need of a new phone, or if you just have questions, run, don't walk, and ask for John. You won't be disappointed.”
“Whenever you have anything that needs to be fixed, definitely come here! Tyler helped me out, and he was knowledgeable and provided excellent customer service. I highly recommend!”
“We had an incredibly positive customer experience while shopping for a new phone and in the capable hands of Will. He was personable, knowledgeable, patient, respectful, and facilitative. It completely changed our idea about what one can expect when being helped by a staff member. Will goes above and beyond to serve customers. So impressed!”
“Derrick was so helpful today! I needed to buy new iPhone camera protector parts, and Derrick not only helped me find really cute ones but also put them on for me. Thank you Derrick!”
“I went into the Frazer Verizon store to return some old FiOS equipment and paid my wireless bill at the same time. The 3 Employees there where very friendly and courteous, and they took care of my needs. I really appreciate there time and effort!”
“My son had a issue with his phone. And needed to change his services. The rep on Sunday 10/22/23 at the store on west main really went above and beyond to help him. She worked past her scheduled closing time. Kudos to her!!!”
“Jordan is exceptional. We were the first customers in the store and he zeroed in on what we needed and helped us buy a new phone for my husband. While he was taking care of us several other customers came in and he greeted everyone individually ,professionally and immediately determined their needs.”
“For REAL honest to God friendly service, use AT&T store in West Chester, the ShopRite center (store 1115?) Sean is the best manager and Dex was also awesome. Professional and pleasant. These guys had the patience of saints. I cannot recommend them enough.”
“Alliya and Noman were super helpful got us great deals and even stayed 45 minutes after we closed to insure my phone number transfered over. Give these guys a raise!!”
“Josiah spent a considerable amount of time listening to my father who is grieving and suffering from symptoms of a stroke.He spent the time listening to him knowing that he might miss sales. Josiah fixed my Dads phone so it was easy to use. He is amazing.”
“Jeff was our sales associate. He was super attentive, very knowledgeable about the products and services. He was so personable and really made our experience enjoyable! If I ever need anything for my phone, I'm coming right down to AT&T and asking for Jeff! He was awesome!”
“Had some issues with an iphone replacement that ASURION wasn't able to help with, Mike not only answered the phone all of the times I called but encouraged me to come in and within 10-15 mins, he had my iphone set up and working - awesome service - thanks Mike!”
“I went to the AT&T store that was on Sproul Rd in Springfield. Alexis was the representative that assisted me in my purchase of my iPhone 15 Pro Max very happy with my service with her and her expertise. She’s pleasant warm and welcoming a breath of fresh air thanks, Alexis, you made my purchase much easier than I expected. You’re a real asset to the company.”
“Great location! Much more helpful than the other local one I visited. Amanda was super helpful and helped me pick out a phone within my budget, offered me a case and screen protector, gave me a discount and just overall met my expectations perfectly! She was also super nice and personable in general! I definitely recommend this location if you're looking for a good deal on a decent phone!”
10AM - 7:30PM
404 W Marshall St, Norristown
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“i did not get his name but the guy helping out the store on tuesday may 14 was super friendly and honest and attentive. never rushed us or made us feel like a burden.
thank you for helping my dad set up his new phone and line.”
“Jeff and Manager Natasha went appove and beyond to help my upgrade. Jeff reassured me that it was nor a issue on my end. We spent and hour just to find out it was a just a system update and if I come in the next day I would be fine. Manager Natasha was determined to make sure I was a priority. End of the day I got my upgrade and it was a relief for all of us. I will only got to them for any upgrades or any other services.”
“Although the staffing is limited for now, I was helped in a timely manner and had a very pleasant experience. Dex was helpful and patient with everyone in the store despite being by himself. I came back the next day to see the manager Sabrina (who by the way deserves a raise) for everything she did for me, beyond grateful for her.”
“Had questions and Shawn was great. Very experienced and knowledgeable. You made my day. Thank you. Great place to shop and have problems addressed. Will always go there.”
“Duane has been an insurmountable help to me with a few different issues as a man who cares about the quality of his work and consumer experience making those experiences some of the best I’ve had with AT&T as a whole! Definitely 5 stars to this location mostly due to this man but other employees have been very helpful and cordial as well!”
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“I had the best experience at the Verizon store in Berwyn PA thanks to Charlie. We have recently switched to YouTube FIOS from regular cable and the learning curve is rough. We had some issues trying to figure out how to set it up. The original rep who sold us the plan was fine/just ok …but Charlie’s customer service was exceptional. He went above and beyond to help us with the set up. I can’t thank him enough for explaining everything, being patient and taking the time to help us. Highly recommend Charlie for anything you are buying or troubleshooting.”