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March 2024 by Jennifer M.
If I could give a -10 stars I would. In February of this year i went To Visionworks Bensalem for a routine eye exam, my exam lasted 15 minutes max, i even paid the extra for the upgraded testing which was an added 35 dollars. I received my prescription and took it to Coscto to get my glasses, since Visionworks are highway robbery for glasses. I have been getting my glasses at Costco for years never a problem. I received my glasses in a week, the first day wearing them I knew something was off. I went back to Visionworks they basically said Coscto made an error in the glasses due to them being progressive and measured them wrong for the bifocal, back to Costco i went. To my surprise it was never an issue with Costco, Visionworks prescription was wrong the entire time. I had to pay out of pocket for another eye exam since I wasted my one eye exam at Visionworks. I contacted visionworks and the best they could do is give me my 10 copay and 35 from the testing, oh wait they offered me 60% off of a new pair of overpriced glasses. Visionworks is a absolute mess, save yourself time and money go to Costco in Warminster the eye doctor inside is the best, their glasses are reasonable and don't charge all these crazy charges for progressive etc etc etc I got 2 pairs of high end glasses for less than a mediocre pair that visionworks tried to sell me. Do better visionworks!
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February 2024 by Emory Marshall
Rob is amazing and deserves a raise! Very welcoming, honest, and helpful! The office is very clean and everyone was super nice.
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February 2024 by Lori Yiashia
Everyone was very friendly and the doctor was awesome, the selection of glasses were amazing very hard to pick out just one!!!! ?
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February 2024 by Nikelle Sabb
I love coming to this location. This location is very clean and organized. The service is awesome! And if you get Alexis you are in for a treat. She helped me find glasses, two years ago. Please note I am extremely picky about what I want. She took her time and listened to my needs. She understood what I wanted. Fast-forward to last week, I went in for my yearly check up (two years has elapsed). I sat down with Alexis and she directed me to exactly the glasses I would like. It’s like she knew me way too well. Thank you Alexis for making me feel seen.
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February 2024 by Lisa Till
Great staff! Always have a great experience!!
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February 2024 by mira Be
Great customer service and fast and easy .they helped me with all I need it . Enjoyed the time I spend in there talking to stuff . Very nice ppl.
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February 2024 by Stephanie Staas
Great experience, they helped me pick out frames that would fit me best! Never had a bad experience here!
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February 2024 by Michael Sobel
Checked our eyes .... answered all of our questions... courteous ... professional
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February 2024 by Agustine Torres
All the staff were attentive and professional
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January 2024 by Jocelyn S.
appt was @ 5:40p walked in & 5:49 and was told I was late. Was I late? Technically I was but theres no 10-15 min courtesy window? Meanwhile the guy at desk tells me "every appt is scheduled for 20 mins and since I am 10mins late I am half way thru my appt" when I just scheduled this appt at 3p today and there were THREE available appt times after mine? So in the last 2hrs you had filled those other time slots? Doubt it!!!! Does visionworks guarantee that you get taken back to see a doctor exactly at your scheduled appt time? Its 2024 no one seems to want to help anyone. The guy at desk could of had less of an attitude and offering another option.... like another appt!!!!!! Eeeeew!!!! Esp when theres a million other places to get your eyes checked. So when your store closes due to lack of business you will know why.
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January 2024 by John P.
Visionworks Bensalem is the best. I live in Philly and I travel to Visionworks Bensalem. See Rob and Dr.Patel they are both very knowledgeable and professional and care about you ..
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January 2024 by Terry Hersh
Staff is very welcoming. Serviced what I needed in a quick manner so I didn’t have to waste a lot of time.
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January 2024 by Katie F
Needed a new eye doctor due to insurance and I’m very happy I picked this place! One stop shop- got an eye exam for new glasses, exam for new contacts, and ordered a 6 month supply of lenses. Friendly staff!! Was in and out of my appointment in 40 minutes. Thank you all ?
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December 2023 by Natalya Frid
It was my first time visiting Visionworks . I needed eye exam and new glasses . Staff, and service they provided absolutely exceeded my expectations and I am not easily satisfied customer. (Well… I am pain in a neck customer to say true). I loved everything: place is big and clean with proper lighting, no waiting time at all. And what is most important staff is very professional and friendly!!! I am definitely coming back and will recommend this wonderful place to my friends!
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December 2023 by Heather Edginton
Everyone was very nice and accommodating. Made me feel like all my needs were very well taken care of. Very easy to make an appointment with lots of options of times to be able to pick from