11AM - 7PM
2737 Street Rd, Bensalem“I was having issues with my phone. AT&T representative Katie at the Bensalem, Street Road location, assisted me and my husband. She was professional, courteous, and quite frankly an absolute delight. She asked me what I did for a living and I told her I was a nurse. She said wow, we have a great program for you and great it is. She represents your organization well….Thank you, Katie.”
“Amanda was beyond fantastic!!! She brought my world back to me while I was in the midst of a personal data breach of my Metro PCS account, iPhone and internet router....she rectified it all in one visit to the store!!”
11AM - 7PM
707 Neshaminy Mall, Bensalem“I had an exceptional experience at the Verizon store in Neshaminy Mall with Rhiannon and Zach. They went above and beyond to help my family upgrade our devices, including two new Google Pixel phones and a tablet. What stood out the most was their dedication to resolving a technical issue with activating service for both phones, even staying well past closing time to ensure everything was fixed.
Despite the challenges, Rhiannon and Zach worked tirelessly from 7:30 to 8:00 PM, troubleshooting and navigating issues with Verizon's system. Their patience and professionalism never wavered, even when faced with my 2-year-old twin daughters during my initial visit, who were, as toddlers often are, full of energy. The staff was kind and understanding, making the experience much less stressful for me as a parent.
Thanks to their determination and incredible customer service, we left with fully functioning devices and a great experience. If you're looking for a Verizon store where the staff truly cares about their customers and goes the extra mile, I highly recommend visiting Rhiannon and Zach at this location.”
11AM - 7PM
707 Neshaminy Mall #606, Bensalem“Customer service at this store is outstanding. From upgrading old phones to replacing a damaged phone, the CS Rep (Hunter) handled everything in a friendly and professional manner.
I would not hesitate to recommend this store to anyone.”
9:30AM - 8:30PM
1867 Street Rd, Bensalem“Hamaz, Jose and Chantall are the best! They hooked up me and my family with new phones and tablets! Definitely recommend this T-Mobile for Business you’ll get great service and experience.”
“MARY WAS amazing !!!!!!! Her nails were stunning haha i always have a wonderful experience in this particular location always clean and every member of the staff is awesome this store is the only i stay with Verizon”
“I would Love to thank the amazing Cashiers and their team. Megan was moving us along in the self checkout. There was also a young African American woman. I wish I had gotten their names. I left $40.00 in the self checkout. I couldn't get anyone by phone, but decided to go back and give it a try, after I was done at dinner. This happened at 5:45 PM today. I went back 2 hours later. The Supervisor who it was returned to put it aside for me. The employees went out of their way to track it down and returned my $40 to me. Thank God for honest people. It was the next customer who handed it in. Thank you all!”
10AM - 7PM
1301 Bristol Pike, Bensalem“I had to come on here and give 5 stars for Mary! My husband had his phone stolen while we were on vacation. Instead of paying almost $300 to replace it through assurion, he tried to get an upgrade, which he was due for anyway. After sitting on my phone talking to verizon for almost two hours, he was told he couldn't get an upgrade without a phone to trade in. And to get a phone immediately without paying over a grand, he would have to settle for an older model phone(around a hundred bucks). There was only one verizon store with the phone in stock that was 40 mins away. We drive there, and they didn't have it. No other store within reasonable driving range had one. He got back on the phone with verizon, who agreed to overnight it. The shipping would cost around 13 bucks. OK, whatever. He gets to wrapping it up, and somehow the price doubles totally! Whoever heard of an $80 sales tax charge??
My husband lost it, and was going to stop in the next rival phone store and drop verizon completely. We were driving by this particular store, and stopped on a whim. And then we met Mary! She said no phone, no problem! Got him the upgrade, and we were out within 5 minutes!!
Thank you Mary!! I wish we had stopped in sooner!!”
“I was very blessed to have Augustine assist me with the selection of my phone as well as the set up. There were several logistical challenges with the set up but I received the help I needed. He went above and beyond the call of duty to make sure everything worked well. Very grateful for his assistance”