“I had an exceptional experience at the Verizon store in Neshaminy Mall with Rhiannon and Zach. They went above and beyond to help my family upgrade our devices, including two new Google Pixel phones and a tablet. What stood out the most was their dedication to resolving a technical issue with activating service for both phones, even staying well past closing time to ensure everything was fixed.
Despite the challenges, Rhiannon and Zach worked tirelessly from 7:30 to 8:00 PM, troubleshooting and navigating issues with Verizon's system. Their patience and professionalism never wavered, even when faced with my 2-year-old twin daughters during my initial visit, who were, as toddlers often are, full of energy. The staff was kind and understanding, making the experience much less stressful for me as a parent.
Thanks to their determination and incredible customer service, we left with fully functioning devices and a great experience. If you're looking for a Verizon store where the staff truly cares about their customers and goes the extra mile, I highly recommend visiting Rhiannon and Zach at this location.”
“I had an absolutely exceptional experience at the Bensalem location thanks to Jim and Joe! During my visit, both gentlemen went above and beyond providing outstanding customer service. They were knowledgeable and extremely patient. Their professionalism and friendly demeanor made a potentially stressful experience smooth and pleasant.”
“I had the pleasure of working with Augustine for an upgrade. He was super helpful despite being indecisive on the phone upgrade I wanted. He broke down all my options and I feel confident with my purchase. Thank you, Augustine!”